Robert Half Canada is recruiting on behalf of our client for a Manager, Office Services & Facilities in Toronto. This role is responsible for leading the day-to-day operations of the office and helping deliver a professional, client-focused, and high-performing workplace experience.
Reporting to the Chief Administrative Officer, the successful candidate will oversee facilities, conference services, and Business Centre operations, while leading the local Office Services team and partnering with office leadership on service delivery, budgeting, risk awareness, and continuous improvement. This role requires on-site presence a minimum of four (4) days per week.
Responsibilities
Lead daily office operations, including facilities, conference services, and Business Centre functions
Oversee vendor relationships for workplace services such as janitorial, mail, print, food service, and office amenities
Support compliance with security, risk management, business continuity, and emergency preparedness protocols
Partner with office leadership and internal teams to deliver a consistent, client-ready workplace experience
Lead, coach, and develop the Office Services team in Toronto
Support budgeting, cost management, and vendor spend oversight
Identify and implement service and workplace process improvements
Collaborate on space utilization and workplace planning initiatives
Qualifications
University degree in business administration, operations, or a related field
Minimum 6 years of progressive operations or office management experience
Prior team leadership or supervisory experience; experience in a law firm or complex corporate environment is an asset
Strong communication, project management, and change management skills
Demonstrated budgeting, financial management, and problem-solving abilities
Able to work effectively in a decentralized, matrixed environment
Proficient in Microsoft Office and standard workplace technologies
Able to manage confidential information with discretion and sound judgment
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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This job posting is for a current vacancy with our client.
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