Job Title: RSA Archer IT BA/Developer
Duration: 12+ Months Contract (Possible Extensions)
Location: Toronto, ON
Work Model: Hybrid (3 days/week onsite - Tuesday, Wednesday, and Thursday)
Job Description:
We are seeking an experienced RSA Archer IT Business Analyst / Archer Developer to support and enhance the RSA Archer eGRC platform. The ideal candidate will have strong hands-on experience with RSA Archer configuration, development, administration, and support activities across L1, L2, and L3 levels. The role requires expertise in Archer core solutions, workflow development, integrations, reporting, and risk/compliance management processes.
Key Responsibilities:
· Archer Platform Development & Configuration
Configure and customize RSA Archer applications, including:
· Solutions
· Questionnaires
· Workflows
· Access Controls
· Custom Objects
Develop and maintain:
· Advanced Workflows (AWF)
· Calculated Fields
· Data-Driven Events
· Data Feeds
· Reports and Dashboards
Utilize Archer Application Builder and Efficient Form Design to build scalable solutions.
Customize and enhance Archer modules including:
· Enterprise Risk Management (ERM)
· IT Risk Management (ITRM)
· Third-Party Risk Management (TPRM)
· Regulatory & Compliance Management
Integration & Automation
Design, develop, and manage import/export data feeds.
Integrate RSA Archer with enterprise applications such as:
· ServiceNow
· SAP
· Databases
· Other third-party systems
Develop integrations using:
· REST APIs
· SOAP Web Services
· XML/JSON
· File-based interfaces
Automate recurring processes using Archer Job Engine and event-driven workflows.
Support & Maintenance
· Provide L1, L2, and L3 production support for Archer platform issues.
· Troubleshoot application, workflow, integration, and reporting issues.
· Perform debugging, root cause analysis, and performance optimization.
· Support platform upgrades, migrations, and patch deployments.
· Ensure platform stability, data integrity, and compliance with organizational standards.
Reporting & Risk Analytics
Design and develop dashboards, reports, and KPIs.
Build advanced reporting solutions using Archer Reporting Engine.
Analyze and present insights related to:
· Risk Posture
· Compliance Status
· Audit Findings
· Third-Party Risk
Business Analysis & Stakeholder Engagement
· Gather, analyze, and document business requirements.
· Collaborate with business stakeholders, risk teams, compliance teams, and technology teams.
· Translate business requirements into Archer solutions and system configurations.
· Provide recommendations for process improvements and platform enhancements.
Required Skills & Experience
Technical Skills
Strong experience with RSA Archer eGRC Platform.
Hands-on expertise with:
· Archer Application Builder
· Workflow Designer
· Data Feeds
· Reporting & Dashboarding
· Access Control & Permission Models
· Archer Control Panels & Solutions
· Advanced Workflow (AWF)
· Calculated Fields
· Data-Driven Events
Knowledge of:
· SQL and database concepts
· REST/SOAP APIs
· XML/JSON
· Data Integration Frameworks
Functional Knowledge
Risk Management
Compliance Management
Audit Management Processes
Third-Party Risk Management (TPRM)
Governance, Risk & Compliance (GRC) frameworks
Support Experience
· Experience handling support and enhancement activities.
· Comfortable working across L1, L2, and L3 support models.
· Strong troubleshooting and incident management skills.
Soft Skills
· Excellent communication and stakeholder management skills.
· Strong analytical and problem-solving abilities.
· Ability to work independently and in hybrid team environments.
Qualifications:
· 6–9 years of experience in RSA Archer development, configuration, and administration.
· Experience implementing multiple Archer use cases and GRC solutions.
· Experience working in BFSI (Banking, Financial Services, Insurance) or consulting environments is highly preferred.
Strong understanding of Archer back-office functions including:
· Access Control
· Integration Management
· Management Reporting
Nice to Have:
· Experience with Archer Cloud deployments.
· Expertise in advanced workflow design and data integration architecture.
Exposure to:
· Cybersecurity Risk Management
· Risk Analytics Platforms
· Regulatory Compliance Solutions
· Archer certifications are a plus.
Mandatory Skills
· RSA Archer eGRC Platform
· Application Builder
· Advanced Workflows (AWF)
· Data Feeds & Integrations
· Calculated Fields & Data-Driven Events
· L1/L2/L3 Support
· SQL Fundamentals
· REST/SOAP APIs
· Risk, Compliance & Audit Management
· Reporting & Dashboard Development
· Strong Communication Skills
· Application Builder
· Advanced Workflows (AWF)
· Data Feeds & Integrations
· Calculated Fields & Data-Driven Events
· L1/L2/L3 Support
· SQL Fundamentals
· REST/SOAP APIs
· Risk, Compliance & Audit Management
· Reporting & Dashboard Development
Strong Communication Skills
Pay: $50.00-$55.00 per hour
Work Location: Hybrid remote in Toronto, ON
