***No Staff Housing available***
Join Our afternoon/evening Team as a Housekeeping House Person at Executive the Inn at Whistler Village and Mountain Side Hotel!
At Executive, we're more than just a place to work—we're a community. As part of the House Person Team with us, you'll play a crucial role in creating memorable experiences for our guests by ensuring the common areas & guest suites are comfortable, inviting, safe, and impeccably clean. Your efforts directly contribute to the luxury and satisfaction our guests enjoy, encouraging their return to our hotels.
We take pride in our warm and supportive workplace culture, which is built on strong teamwork and mutual respect. Here, departments collaborate seamlessly to tackle challenges and achieve our goals efficiently. Our team is genuinely connected, both professionally and socially, with many of us catching up outside of work hours and building lasting friendships.
If you’re looking for a role where your skills are valued and your work-life balance is respected, we invite you to join us at Executive. Let’s work together to make every guest’s stay unforgettable!
Summary of the Housekeeping House Person Responsibilities
Reporting to the Housekeeping Manager, the House Person plays an important role in supporting the Housekeeping Department team both in front and behind the scenes. Assisting the front desk with guest requests as well as helping with the housekeeping duties. As a houseperson your job is to assist in helping our guests as well as to maintain the cleanliness and appearance of our hotel lobbies, hallways, and public areas to create exceptional guest experiences and ensuring that our hotel maintains a welcoming, clean, and comfortable environment. The Houseperson position requires strength, flexibility and a positive attitude. As required, at the sole discretion of the employer, the House Person may be scheduled for room attendant shifts, as needed. The Houseperson will also assist the housekeeping room attendants to finish /aid in cleaning assistance as needed.
Responsibilities and essential job functions include but are not limited to the following:
General Housekeeping Assistance Required:
- Keep work area & closets stocked, organized and clean at all times.
- Ensure that public areas and back of the housework areas meet the established standards of cleanliness to assure guest satisfaction.
- Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, signage, entrance and alley
- Sweep, mop and wash floors, disinfect furniture, vacuuming, carpet cleaning, distributing clean towels and toiletries, etc.
- Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
- Stock linen closet, clean and disinfect common areas, attend to guests' requests for extra supplies, strip rooms for housekeeping and wash linens as needed.
- Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
- Quickly respond to guest requests in a timely and friendly matter.
- Sanitizing rooms and hot tub throughout your shift.
- Clean all corridors, public spaces and empty garbage/recycling bins as well as dirty linens.
- Assisting with ski and bike delivery and storage.
- Set up and maintain complimentary hotel lobby functions
- Helping handling luggage for front desk upon request.
Completing the daily checklists and & additional projects as required:
- Patrol all public spaces first thing in the morning and remove guest garbage from floors.
- Patrol lawn around perimeter of hotel and pick up trash twice daily.
- Patrol & clean & restock 2x lobby public washrooms minimum every 2 hours.
- Patrol & clean fitness room minimum every 2 hours.
- Patrol & clean lobby and mop floors minimum every 4 hours, as needed on wet days.
- Patrol & clean 3x public stairwells once in the morning and once in the afternoon.
- Patrol & clean Tuscan room once per day or after each guest use.
- Patrol & clean elevator twice per day - keep track clear on each floor.
- Patrol & clean 3rd floor sauna twice per day.
- Patrol & clean 2nd floor laundry room and chemical room twice per day.
- Patrol & clean P2 guest locker room twice per day.
- Clean P1 & P2 utility hallways once per day.
- Water all landscaping flower pots once or twice daily as temperature requires.
- Patrol & clean 6th floor and 5th floor fire escape hallways once daily.
- Patrol & clean pool deck and remove used towels minimum every 4 hours during the day, every hour during peak use hours / weekends.
- Clean front entry steps and driveway in the morning, before check-in rush, after check-in rush, and after restaurant closes.
- Clean/sweep parking garage and remove garbage once in morning and once in afternoon. Include P1 & P2 elevator lobbies.
- Empty outdoor smoking receptacles once daily.
- Dust, vacuum and de-stain all guest hallways once in morning and spot-clean once in afternoon.
- Clean staff break room and locker room once daily.
- Clean garbage shed and recycling room one daily.
- Transport linens, room amenities, cleaning chemicals and equipment from P1 storage to housekeeping closets on L, 2nd, 3rd, 4th, & 5th floors.
- Remove all linen and garbage from MS hallways/housekeeping closets by HSKP end time.
- Receive and store orders for MS building.
Room Cleaning Assistance Required from time to time:
- Clean and sanitize all areas of guest rooms, including kitchens, bathrooms, living spaces, and more.
- Perform various tasks like making beds, dusting, vacuuming, and mopping to keep rooms fresh and tidy.
- Maintain high standards of cleanliness in both guest rooms and public areas.
- Respond promptly and professionally to guest requests and provide excellent service.
- Work collaboratively with the team to ensure tasks are completed efficiently.
- Report any maintenance or safety concerns to the appropriate departments.
- Handles all guest interactions with the highest level of hospitality and professionalism.
- Respond to all guests’ requests in an accurate and timely manner.
- Maintain the privacy of all guests by enduring that no details of the guest are disclosed.
- Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and remain current and up to date on projects & operations taking place in/around the building.
- Works harmoniously and professionally with co-workers, supervisors and managers.
- Ensure productivity, and quality of work standards are maintained throughout work.
Who You Are:
- A reliable and dedicated team player with an eye for detail.
- Someone who enjoys working independently but also values cooperation with colleagues.
- A friendly and approachable individual with strong communication skills.
- Committed to providing exceptional service and making every guest feel welcome.
Join our vibrant team and contribute to a positive, supportive environment where your efforts truly make a difference in our guests’ experiences!
Requirements:
- Previous experience in a housekeeping position or in a position requiring some hard physical work and a high standard of guest/customer service
- Excellent communication and organizational skills
- Responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to work well unsupervised, at a fast pace while maintaining quality standards
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Impeccable grooming and presentation
- Highly responsible & reliable.
- Works well in a team-based environment.
- Dependability and punctuality.
- Professional appearance and conduct while at work.
- Team player.
- Ability to work well unsupervised, at a fast pace while maintaining quality standards.
- Commitment to provide excellent service and exceed guests' expectations
- Must be available to work varying shifts, relevant to the needs of the hotel
-We are looking for full-time availability and someone who is available to work 12:00pm to 8:30pm shifts, 5 times a week.
Physical aspects of the position include but are not limited to the following:
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs.
- Frequent kneeling, pushing, pulling, lifting
- Occasional ascending or descending stairs and ramps
- Must be physically capable of performing repetitive work
Job Type: Full-time or Part-time positions available
Starting Wage is $23.10/hour and increases to $27.18/hour after 6-months full-time work.
Experience:
- Housekeeping Room Attendant: 1 year (Desirable)
Location:
Language:
-------------------------------------------------------------------------------------------------------------
Benefits:
- We apologize that No Staff Housing is not available at this time
- Extended medical benefits including Dental & Optical
- Life Insurance
- Brilliant Team and supportive working environment
- Situated in the heart of the village
- Great opportunities for growth with a workplace culture that encourages professional growth
Job Type: Full-time
Pay: From $23.10 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
Application question(s):
- Are you currently in Whistler?
- Will you require staff housing?
Experience:
- Housekeeping: 1 year (preferred)
Work Location: In person
