Job Overview
We are seeking a friendly and organized Dental Assistant/Receptionist to join our dental practice. This role combines front desk administrative duties with clinical support, ensuring a smooth and efficient patient experience. The ideal candidate will have experience with dental office procedures, strong communication skills, and proficiency in electronic medical records systems. This position offers an excellent opportunity to work in a professional environment dedicated to patient care and team collaboration.
Responsibilities
- Greet patients warmly and manage patient check-in/check-out processes
- Schedule appointments and confirm upcoming visits using Dentrix or similar software
- Handle multi-line phone systems to answer inquiries, schedule appointments, and provide information
- Maintain accurate patient records using electronic medical records
- Assist the dental team during procedures, including sterilization and preparation of instruments
- Educate patients on treatment plans and post-treatment care instructions
- Manage billing, insurance claims, and payment processing efficiently
- Ensure the front desk area remains organized, professional, and welcoming
- Perform administrative tasks such as data entry, filing, and correspondence
- Dentally knowledge prefered but willing to train
Qualifications
- Prior experience as a Dental Receptionist or in a dental office setting is highly preferred
- Knowledge of dental terminology and procedures
- Proficiency with electronic medical records systems such as Epic or Dentrix
- Strong office experience, including familiarity with multi-line phone systems and front desk operations
- Excellent communication skills and a professional demeanor
- Ability to handle administrative tasks accurately while managing patient interactions
- Experience with medical or dental office software is a plus
- Knowledge of medical terminology is advantageous but not required
This role requires a detail-oriented individual who thrives in a fast-paced environment and is committed to providing exceptional patient service. The position is fully paid and offers an engaging opportunity to contribute to a caring healthcare team.
Pay: $19.18-$31.61 per hour
Work Location: In person
