About us:
BMS Enterprises is a 38-year-old, Canadian-owned manufacturer and distributor of the best-selling Adult Novelties in the industry! BMS serves the global market, supplying distributors across all 6 inhabited continents with new and innovative products.
BMS Enterprises, along with its sister companies, BMS Factory, and Aren’t We Naughty, continue to pioneer Canadian excellence in the adult novelty industry.
For more information about BMS Enterprises, BMS Factory, and Aren’t We Naughty, please visit:
BMS Enterprises – https://bmsenterprises.com/
BMS Factory – https://www.bmsfactory.com/
Aren’t We Naughty – https://www.arentwenaughty.com/
Position summary:
BMS Enterprises is hiring a General Manager. The General Manager, reporting directly to the CEO/President, is responsible for the day-to-day execution of office operations, as well as project management of larger initiatives to improve company operations.
This role involves direct management of a 15-25 person team in Brampton, ON, as well as communication and project coordination with our overseas team in Shenzhen, China.
Key Responsibilities:
Team and Performance Management
- Hiring, onboarding, and ongoing performance management of new employees.
- Conducting performance reviews, performance improvement plans, and maintaining high performance standards.
- Ensure timely completion of tasks through oversight of the internal ticketing system, content calendar system, as well as facilitating seamless cross-departmental communication.
- Maintain existing Standard Operating Procedures (SOPs), ensuring global compliance across both offices. Proactively seek new opportunities to develop or refine SOPs.
- Facilitate daily syncs with executive leadership, lead weekly multi-departmental office meetings, and host quarterly performance review assemblies.
Project Management (Including Product Development)
- Lead new products through the entire lifecycle from procurement and sourcing to final production.
- Serve as the primary point of contact for OEM accounts, working directly with B2B clients to successfully produce and deliver their custom products.
- Build and execute launch strategies spanning branding, sustainable packaging design, and commercial release.
- Research market trends, plan upcoming collections, and create data-backed purchasing forecasts.
- Design, launch, and manage long-term, cross-functional projects designed to optimize company operations and increase short- and long-term revenue.
KPI Maintenance and Reporting
- Manage the sales team, operationalizing aggressive growth strategies while ensuring overseeing commercial pipeline KPIs.
- Develop high-impact pitch decks and lead face-to-face meetings with key commercial accounts.
- Monitor performance KPIs, including but not limited to: marketing campaign results, sales reports, financial statements, productivity reports, inventory, and e-commerce marketplace performance.
- Monitor vendor and service provider performance to ensure services rendered are consistent with the company’s needs.
The Ideal Candidate:
- Proactive: You see ambiguity as an opportunity to build a framework. You learn to anticipate the needs and vision of the executive team.
- Organized: You are comfortable pivoting between disparate tasks quickly and seamlessly without error.
- Critical Thinker: You anticipate bottlenecks before they happen and approach challenges with creative, data-backed solutions.
- Operationalizer: You are a self-directed strategist who can turn a high-level vision into an actionable roadmap.
Qualifications and Experience:
- Bachelor's degree or equivalent, preferably in Management or a related field.
- 3–5+ years of direct people and operations management experience required.
- Strong background in consumer goods marketing required.
- Strong background in product development, preferably in consumer goods, required.
- Strong background in procurement, contract management, and supply chain/logistics workflows required.
- Experience with ERP systems, particularly SAP Business One, preferred.
- Proficiency with the Microsoft 365 suite preferred.
- Hands-on experience with project management platforms such as Notion preferred.
- French language proficiency considered an asset.
- Mandarin Chinese language proficiency considered an asset.
Pay: From $70,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Ability to commute/relocate:
- Brampton, ON L6T 5G2: reliably commute or plan to relocate before starting work (required)
Experience:
- Office management: 3 years (required)
- Product marketing: 3 years (required)
- Product development: 3 years (preferred)
Language:
- French (preferred)
- Mandarin (preferred)
Work Location: In person
