Job Posting: Medical Office Assistant
Location: Northeast, Calgary
Salary: $17.00 - $19.00 per hour
Type: Part time (6 to 8 hours per shift, 3 or 4 days per week) for now with the possibility of going to full time (5 days per week) in the future depending on clinic staffing and needs. May be a mix of mostly in person and occasional remote work (work from home - must have your own laptop, internet connection and cellphone). **Will be required to work some evenings till 7 pm and some weekends (Sundays)**
**Requirements**:
- MOA Diploma/Certificate.
- Minimum 1 year experience in an MOA position.
- Proficiency in Accuro EMR (minimum 6 months experience).
- Demonstrated leadership skills and high level of accountability.
- Strong desire to support both team and clients.
- Ability to work independently and adjust priorities as needed.
- Excellent communication and interpersonal skills.
- Excellent customer services skills
- Ability to work in a fast paced environment
**Job Duties**:
*Administration*:
- Obtain and accurately enter patient demographics and background information into EMR.
- Maintain organized, up-to-date patient charts.
- Manage sorting of faxes and emails. Answer patient phone calls and voicemails.
- Follow through on instructions from doctors regarding testing, fees, and appointment bookings.
- Assist with vital signs and medical procedures.
- Ensure optimal levels of clinic supplies, manage orders with vendors, and keep accurate invoice records.
- Prepare and clean exam rooms after each patient visit and set up for procedures.
- Maintain and attach incoming results to patient charts.
- Follow up on requests from physicians and allied staff through EMR.
- Participate in regular meetings with management to share ideas for clinic efficiency.
- Report any clinic equipment issues to appropriate personnel.
- Comply with dress codes, clinic, and operational practices.
- Perform other duties as required.
*Customer Service*:
- Greet patients and answer phone calls, voicemails and emails, handling all customer inquiries, including patient scheduling, in a timely and efficient manner.
- Ensure compliance with organizational policies to provide the best customer experience for all clinic patients.
**Experience**:
- Medical Office Assistant: 1 year (preferred)
- Accuro: 1 year (preferred)
Pay: $17.00-$19.00 per hour
Benefits:
Application question(s):
- Do you have at least 6 months recent experience working as an MOA (not practicum) and at least 6 months recent experience using Accuro EMR?
Work Location: In person
