About Landmark Homes
Are you looking to be part of an industry leading, innovative and award winning team that gives back to the community? Do you want to make a mark in the new home building industry? Do you want to make a difference to the environment?
Landmark Homes is a passionate, diverse, and dynamic group of professionals who continually strive to improve the quality of the homes we build while ensuring the best value for the customer, and the community. Our goal is to be a Canadian housing provider recognized for sustainability and innovative construction.
Reporting to the Sales Team Lead the Host will be responsible for supporting the new home sales process. You also assist in maintaining the assigned Showhomes or sales centre to ensure exceptional customer experience throughout the home buying process.
Responsibilities
· Acting as the first point of contact for customers, responding to incoming calls and emails, and booking appointments to ensure delivery of excellent customer service
· Providing customers with showhome tours, product information and purchase process.
· Assisting in qualifying potential purchasers and converting them into qualified buyers.
· Tracking customer information, and assisting in obtaining financing.
· Continually inspecting and ensuring Showhome(s) or sales centre are appealing and presentable.
· Supporting customers throughout the home building process, and coordinating project changes and walkthroughs.
· Performing a variety of administrative tasks such as data entry, filing, calendar management, tracing customer deposits, and maintaining office supplies, sales brochures and signage.
Work Hours
You will work primarily in a Showhome or sales centre setting. Hours are part time, primarily afternoons, evenings and/or weekends. Monday to Wednesday 2:00 pm-8:00 pm, Sat/Sun & Stat holidays 12:00 pm- 5:00 pm. Travel to off-site meetings or other Showhomes is required.
Education and Experience
· High School Diploma, or equivalent.
· Minimum 3 months of customer service experience.
· Prior experience in new home sales, as well as knowledge of the new home building industry, is a strong asset
· Valid driver’s license and access to a reliable vehicle.
· Satisfactory verification of criminal record check.
· Comfortable using office equipment, Microsoft Office programs (Outlook, Word, Excel, Teams, SharePoint etc.)
Job Type: Part-time
Pay: $18.00-$20.00 per hour
Benefits:
Experience:
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
