Full-Time Receptionist – (Bilingual English/French Required)
Rockland Imaging is looking for a friendly and organized Full-Time Receptionist to join our outpatient diagnostic imaging clinic. This role is ideal for someone who enjoys helping patients, thrives in a team environment, and provides excellent customer service in both English and French.
Job Overview
As the first point of contact for our patients, the Receptionist plays a key role in creating a welcoming, professional environment. You will handle scheduling, patient inquiries, and administrative tasks to support smooth clinic operations.
Key Responsibilities
- Greet and assist patients in a friendly, professional, and compassionate manner in both English and French.
- Schedule, reschedule, and confirm appointments using clinic software
- Answer incoming phone calls, emails, and handle general inquiries in both languages.
- Register patients and maintain accurate, confidential medical records.
- Verify patient information, insurance details, and referrals as required.
- Collaborate with physicians, technologists, and clinic staff to ensure efficient daily operations.
- Maintain a clean, organized, and welcoming reception area.
Qualifications
- Bilingual in English and French (spoken and written)
- Previous experience in a medical or office reception role preferred, but not required
- Knowledge of medical terminology, medical office procedures, or diagnostic imaging is considered an asset.
- Strong communication and interpersonal skills
- Professional, friendly, and patient-focused
- Good organizational skills and attention to detail
- Ability to multitask and remain calm in a busy environment
- Comfortable using computer systems and office software
Requirements
- Available to work Monday to Friday, 8:00 a.m. to 4:00 p.m.
- Professional demeanor and excellent customer service skills
- Legal eligibility to work in Canada
Why Join Rockland Imaging
- Supportive and collaborative work environment
- Opportunities to develop administrative and healthcare experience
- Competitive compensation
Work Location: In person ( Rockland, ON)
Apply today by submitting your resume!
Only candidates selected for an interview will be contacted.
Pay: From $18.00 per hour
Work Location: In person
