Diagnostic Imaging Reception & Booking Clerk Full-Time, Permanent
Hamilton & Ancaster (rotation required)About the Role
We are seeking a reliable and patient-focused Reception & Booking Clerk to support our diagnostic imaging clinics. This role rotates between front desk and scheduling, ensuring accurate patient registration and efficient appointment coordination.
Key Responsibilities
- Greet and register patients; verify identity and demographic information
- Review requisitions for completeness and accuracy
- Schedule appointments across both clinic locations
- Provide patient instructions and manage booking changes
- Answer calls and coordinate with clinical staff and referring providers
- Maintain confidentiality and follow clinic policies (PHIPA, IPAC)
Qualifications
- Medical office or diagnostic imaging experience preferred
- Strong attention to detail and organizational skills
- Excellent communication and customer service
- Ability to work in a fast-paced environment
- Transcription and/or report editing skills considered an asset
What We Offer
- Full-time, permanent position
- Supportive team environment
- Cross-training in reception and booking
- Health-care spending account
- Free on-site parking
- Contribution to RSP
Pay: $22.58-$24.15 per hour
Benefits:
- Extended health care
- On-site parking
- Paid time off
Work Location: In person
