Job Overview
Join our dynamic healthcare team as a Medical Office Administrative Assistant/Client Services Coordinator, where you'll be the friendly face and organizational backbone of our medical or dental practice. This role offers an exciting opportunity to combine administrative expertise with exceptional patient/client service, ensuring smooth daily operations and a positive experience for everyone who walks through our doors. Whether full-time or part-time, your energy and attention to detail will make a meaningful impact on patient care and office efficiency. You will handle appointment scheduling, patient communications, insurance processing, and front desk responsibilities with enthusiasm and professionalism.
Duties
- Greet patients and clients warmly, providing excellent customer service at the front desk
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
- Verify patient insurance information and process claims using electronic medical records systems such as Epic or Dentrix
- Maintain accurate medical and dental records, ensuring confidentiality and compliance with privacy regulations
- Assist with check-in/check-out procedures, including collecting co-pays and updating patient information
- Coordinate appointment scheduling efficiently to optimize provider availability and reduce wait times
- Support office operations by managing correspondence, filing, and inventory of supplies
- Collaborate with clinical staff to ensure seamless patient flow and communication
Experience
- Previous experience working in a medical or dental office setting is highly preferred
- Strong knowledge of medical terminology to accurately interpret clinical notes and documentation
- Proficiency with electronic health records (EHR) systems such as Epic or Dentrix is essential
- Experience as a dental receptionist or in medical office administration demonstrates readiness for this role
- Familiarity with office equipment including multi-line phone systems, scanners, and printers
- Demonstrated ability to handle front desk duties efficiently while maintaining a friendly demeanor
- Prior administrative experience in a fast-paced environment is advantageous
Pay: $42,000.00-$55,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
Work Location: In person
