Company Overview
Join our Flight Training School at Waterloo Wellington Flight Centre where we are dedicated to providing exceptional aviation education and training. Our values guide everything we do — safety, integrity, professionalism, respect, and environmental responsibility. These principles drive our commitment to exceptional training, community engagement, and continuous improvement.
We’re proud to be recognized with the 2025 Greater Kitchener-Waterloo Chamber of Commerce Business Excellence Award for Environment & Sustainability, celebrating our leadership and dedication to sustainable aviation practices.
Summary
We’re looking for a highly organized, customer-focused Dispatcher to join our aviation operations team. This position supports an aircraft flight training fleet, requiring strong coordination, attention to detail, and the ability to make real-time decisions in a dynamic environment.
No aviation experience? No problem—we provide full training. We’re looking for the right mindset and skillset.
What You'll Do
As a Dispatcher, you’ll be at the centre of our daily operations, ensuring aircraft, instructors, and students are coordinated efficiently and safely.
Responsibilities Include but not limited
- Managing and scheduling aircraft bookings to maximize fleet utilization
- Adjusting schedules due to weather, maintenance, or operational changes
- Monitoring radio communications and supporting active flight operations
- Supporting student and customer bookings, inquiries, and program guidance
- Tracking aircraft usage and maintaining accurate operational records
- Handling invoicing, payments, and account follow-ups
What We're Looking For
We’re not looking for traditional dispatchers—we’re looking for problem-solvers who thrive in fast-paced, highly coordinated environments.
You’ll be a great fit if you have:
- Strong organizational and multitasking skills
- Excellent customer service and communication abilities
- High attention to detail and accuracy
- Confidence working with schedules, systems, and real-time changes
- A proactive mindset and ability to prioritize quickly
Bonus (but not required):
- Customer service experience (1+ year preferred)
- Experience with scheduling, coordination, or operations
- Familiarity with aviation or interest in the industry
- POS/cash handling experience
Apply Today
If you enjoy fast-paced work, problem-solving, and being at the center of daily operations, we’d love to hear from you.
When applying, please indicate in the subject line which position you are applying for, using the following format:
Subject Line: Dispatcher and submit your resume and cover letter to [email protected] by July 5, 2026
Accessibility Statement
We are committed to equity, diversity, and inclusion in our workplace. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act (AODA), and the Accessible Canada Act (ACA), we are dedicated to providing an inclusive and barrier-free recruitment and selection process. If you require accommodation at any stage of the process, please let us know and we will work with you to meet your needs.
Pay: $18.15-$25.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
Work Location: In person
