Company Description
Are you ready to be part of a dynamic team and grow your career with a company that’s redefining the future of work? At ET Group, we’re transforming the way we operate and deliver excellence through transparency, collaboration, and innovation. We are proud to be recognized as one of the top workplaces in Canada. Ranked 30th on the 2026 Best Workplaces in Canada list, our commitment to fostering a positive and inclusive work environment is at the heart of everything we do.
As pioneers in asynchronous work, we empower our team to make decentralized decisions and drive meaningful change. We design and integrate cutting-edge audiovisual (AV) solutions that enhance collaboration and communication. Committed to continuous learning and teamwork, we deliver high-touch, premium AV solutions to enterprise and government clients.
Job Description
Purpose:
The AV Technician is responsible for the successful physical deployment, installation, and implementation of AV systems in alignment with project requirements, ET standards, and client expectations. This role coordinates on-site installation activities, supports technical execution, maintains communication with project stakeholders and trades, and ensures systems are installed safely, professionally, and ready for commissioning and client use.
Core Accountabilities:
-
Install, terminate, label, dress, and test AV cabling and equipment to ET standards, maintaining quality and consistency in rack build, cable management, and installation best practices and in compliance with site and company policies.
-
Ensure system configuration, installation, and performance align with the SOW and client use case
-
Act as Site Lead: liaise with the client, coordinate with other trades, participate in walkthroughs and demonstrations, and direct on-site resources (including subcontractors and temporary labour) to complete project tasks on schedule
-
Maintain daily communication with the Production Team on project status, and proactively escalate technical, site, or scheduling risks
-
Verify equipment received matches project requirements, perform Site Readiness (Facilities Verification) and spot checks, and report discrepancies and deficiencies
-
Troubleshoot installation and hardware issues with Integration, Programming, and Engineering, and support commissioning, functional verification, and system testing
-
Maintain accurate documentation throughout (site conditions, progress, deficiencies, as-built changes, final state) and perform closeout activities including the RMA process
-
Log daily time billing, account for all tools and company assets, and uphold and contribute to ET installation standards and documentation
Developmental Responsibilities:
-
Advance expertise in system configuration, commissioning, and troubleshooting across the full project lifecycle (pre-wire, install, commissioning, closeout)
-
Strengthen ability to interpret and validate SOW, BOM, and drawing packages against real-world site conditions, improving as-built and closeout documentation accuracy
-
Develop leadership in site coordination, task delegation, and team oversight, including mentoring Installers and Junior Installers
-
Build proficiency in identifying risks, resolving issues, and protecting project timelines
-
Improve client-facing communication and on-site professionalism
-
Pursue advanced certifications and manufacturer training, and contribute to continuous improvement of installation standards and field processes
-
As project and business needs evolve, support the broader team by applying and expanding skills beyond core responsibilities
Qualifications
Requirements:
-
Minimum 2 years Audio Visual Integration experience
-
Proficiency in using Crestron, Biamp, QSYS and Video conferencing platforms (Cisaco, Microsoft, Zoom, Google Meet) and additional Audio Visual platforms and technologies.
-
G class License
-
Personal vehicle for daily travel between client sites
-
Proof of Insurance Required/Recommended Certifications:
-
Avixa
-
CTS 1: AV Technology
-
CTS 2: Applied AV and AV Project Process
-
CTS ( Recommended )
-
AV Math
-
Avixa Networking Technology Online
-
Crestron
-
Tesira: AV Processing and Distribution – Software Programming Level 02
-
Qsys Level 1
-
Netgear Level 1
-
Dante Level 1
Additional Information
Considerations
-
Work hours and locations to be altered as necessary based on client requirements
-
Travel to various jobsites and locations required
-
Ability to regularly climb and work from ladders
-
Working at height training
-
Advanced toolkit
-
Continuing education and onboarding curriculum
-
Clearances as required
-
Eligibility for advancement to Senior AV Technician is achieved through acting as the primary technical authority on their projects and independently owning commissioning, troubleshooting, and crew oversight, and catching scope or site issues before deployment
Further Details:
-
Annual salary range: $65,000 - $85,000 CAD per year.
-
Comprehensive medical and dental coverage.
-
Yearly bonus
-
3 weeks of paid vacation in your first year, with additional days accrued for tenure.
-
6 personal paid and 4 unpaid emergency leave days.
-
Personal development opportunities with 20 days allocated for training and skill enhancement.
-
Extensive onboarding, mentoring, and growth potential.
-
A workplace built on trust, empowerment, and a positive atmosphere
ET Group values diversity and is committed to building teams that reflect various backgrounds, perspectives, and skills. Our hiring decisions are based on qualifications, merit, and business needs. We do not use AI in any of our hiring process.
