Chiropractic Health Assistant Part-Time
About Brockville Chiropractic & Health Associates
We are a well-established (25+ years) chiropractic and massage therapy clinic offering a variety of services. We have 1 full-time and 2 part-time chiropractors and 3 registered massage therapists. We see a wide-range of patients of all ages presenting with neuromusculoskeletal concerns.
We are seeking someone to join our team in a ‘front-of-house’ role working to ensure our patients’ health care experience is a pleasant one.
The Role at a Glance
Schedule and Calendar Optimization
· Proactively manage and optimize the practice schedule to support flow, access, and consistency of care.
· Identify gaps, insufficiencies, or opportunities within the calendar and make recommendations.
· Support rebooking, follow-ups, and schedule adjustments with clarity and professionalism.
Practice Member Communications
· Manage and respond to client communications including email and phone.
· Ensure timely, warm, and clear communications before, during, and after visits.
Marketing and Practice Support
· Opportunity to manage social media.
Employee Skills
Hospitality and Client Experience
· Strong background in hospitality or front-of-house leadership.
· Creates a warm, calm, and professional environment for all families.
· High emotional intelligence with the ability to read situations and respond appropriately.
· Consistent attention to detail and follow-through.
Technology and Systems
- Baseline proficiency in:
· Booking and scheduling software
· Email Platforms
- Comfortable learning new systems and adapting to new workflows.
- Understands how technology supports efficiency and communication.
Billing and Account Management
· Experience with billing, invoicing, and client account management.
· Able to explain fees and care plans clearly and respectfully.
· Maintains accuracy, confidentiality and consistency.
Adaptability and Leadership
· Calm and adaptable in a fast-paced, people-centred environment.
· Comfortable leading front-of-house flow and supporting team members.
· Brings confidence, steadiness, and professionalism to daily operations.
Other
· Extremely organized.
· Attention to detail.
· Adaptable to new situations.
· Strong written and verbal communication skills in English.
· Takes initiative (to improve how things run in the practice, to improve patient experience, growth, etc.).
Compensation
The role is a competitive hourly wage to start depending on experience.
Pay: $19 - $21 per hour
Expected hours: 25 hours per week (hours to be discussed at interview). No weekends!
Work Location: In Person
Job Type: Part-time
Pay: $19.00-$21.00 per hour
Work Location: In person
