We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.
We’re looking for a skilled and compassionate Dental Administrator to join our team. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.
Specifics about the role:
- Job Type: Full-Time
- Schedule: There will be 2 evening shifts per week (Wednesday and Thursday)
About the Clinic:
At our clinic, we pride ourselves on having a friendly, highly experienced, and caring dental team that is dedicated to providing exceptional oral health care for our patients and their families. We are committed to creating a pleasant and comfortable environment from the moment you step into our clinic.
What you’ll do:
- Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
- Manage phone calls, direct inquiries, and efficiently book appointments
- Maintain and organize the patient database with accuracy and confidentiality
- Oversee insurance claims, billing systems, and follow up with insurance companies
- Establish and manage office protocols to keep operations running smoothly
- Coordinate and optimize appointment schedules
- Provide leadership and foster a team culture focused on outstanding client service
What you’ll bring to the role:
- Minimum of 2 years of experience in a dental or medical clinic environment
- Knowledge of dental billing and insurance protocols
- Proficiency ABELDent is an asset
- Strong communication skills – both verbal and written
- Excellent problem-solving abilities and attention to detail
- Friendly, professional demeanor with a patient-first mindset
- Ability to multi-task and thrive in a dynamic, fast-paced environment
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- On-site parking
Work Location: In person
