We are a modern, fully digital practice that values teamwork, professionalism, and providing an exceptional patient experience. We're looking for an experienced Dental Administrative Assistant who takes initiative, enjoys staying busy, and is committed to helping our practice run smoothly every day.
Position Details
Current Schedule:
- Monday to Friday
- Clinic hours: 7:00 AM – 3:00 PM
As our practice continues to grow, we're looking for someone who has availability between 7:00 AM and 7:00 PM, including one or two evenings per week (until 7:00 PM) and one or two Saturdays per month when those hours are introduced.
Responsibilities
- Welcome and check in patients
- Answer phones and respond to patient inquiries
- Schedule and confirm appointments
- Coordinate treatment appointments
- Process insurance claims and patient payments
- Submit insurance predeterminations and follow up with patients and insurance companies
- Maintain accurate patient records
- Assist with accounts receivable and patient account inquiries
- Support the clinical team with day-to-day administrative tasks
- Help ensure the office runs efficiently while providing an exceptional patient experience
What We're Looking For
The ideal candidate:
- Has previous dental administrative experience
- Is a self-starter who works well independently
- Is a collaborative team player
- Is organized, dependable, and detail-oriented
- Has excellent communication and customer service skills
- Is comfortable working in a fast-paced environment
- Takes initiative and is willing to jump in wherever needed
- Is adaptable and able to manage multiple priorities
Qualifications
- Previous dental administrative experience is required.
- Experience with Dentrix is required or strongly preferred.
- Experience with Max Assist/RecallMax is considered a strong asset.
- Experience working in a fully digital dental practice is an asset.
What We Offer
- Competitive wages based on experience
- Extended health and dental benefits
- Uniform allowance
- Free on-site parking
- Ongoing learning and professional development opportunities
- A supportive, collaborative team environment
If you're an experienced dental administrator looking for a long-term opportunity where your skills and initiative will be valued, we'd love to hear from you.
Pay: From $29.00 per hour
Benefits:
- Company events
- Dental care
- On-site parking
- Paid time off
Work Location: In person
