At CCA, we believe that even the most complex situations deserve to be handled with fairness and respect. We are looking for a Bailiff Officer who can navigate sensitive matters with confidence, communicate clearly, and support resolution in a steady, respectful manner.
Job Summary
Reporting to the National Operations Manager, the Bailiff Officer plays a key role in supporting fair, lawful, and respectful resolution efforts. In this position, you’ll be responsible for serving legal documents and completing repossessions in accordance with judgments and applicable legislation.
What the Role Involves
As a Bailiff Officer, you will:
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Calculate, negotiate, prepare, and issue service documents in accordance with client requirements and applicable legislation, including the Personal Property Securities Act, Executions Act, Distress Act, and related regulations
- Locate property and complete seizures and removals under various acts
- Compile, code, and verify account information
- Recommend legal action or discontinuation of services when payment is not forthcoming
- May involve some collections activity over the phone
What You Bring
We’re looking for candidates who have:
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1–2 years of prior experience as a Bailiff or experience within a collections environment (preferred)
- A solid understanding of cultural diversity and the ability to remain in control during conflict situations
- Crisis‑negotiation skills and the ability to deal with difficult individuals
- Strong ethical and professional work aptitude
- Effective communication skills at a senior level
- A high level of maturity, sound decision‑making skills, and good judgment
Education and Training
- High school diploma (required)
- Post‑secondary education in legal studies or negotiation training (preferred)
Conditions of Employment
- Valid driver’s license and access to a personal vehicle
- Clear Criminal Record Check
- Flexible availability — early mornings, evenings, and weekends may be required
- Ability to work independently with minimal supervision
How We Support You
- Paid training and licensing to help you feel confident and prepared from day one
- Group benefit plan to support your health and peace of mind
- On-site Wellness Room for mental health breaks and relaxation
- Secure downtown location with company-paid parking
- Friendly, inclusive, and supportive team culture — we’re here to help each other succeed
Our Story
Since 1991, Commercial Credit Adjusters Ltd. has been a trusted leader in Accounts Receivable Management across Canada. We specialize in ethical, effective collection solutions tailored to both businesses and consumers. Our commitment to professionalism, integrity, and results has earned us a reputation for excellence in the industry. Learn more about our services at cca.ca.
Commercial Credit Adjusters Ltd. is committed to welcoming dedicated professionals who take pride in their work. We look forward to reviewing your application and exploring the possibility of having you join our team.
Please e‑mail a resume and cover letter, along with salary expectations, to: [email protected]
