Company Overview
At Intercosmetics, we are the leading professional beauty supplier committed to providing high-quality products and exceptional service to our customers. We specialize in premium beauty products, equipment and training for professionals. We are looking for an enthusiastic, reliable, and customer-focused individual to join our team as a Sales and Customer Service Representative. If you have a passion for beauty and love helping others, this could be the perfect opportunity for you!
Summary
We are seeking a Sales and Customer Service Representative to join our team in Canada. Based in Mississauga, this role is vital in supporting our mission to supply beauty professionals with the latest products and technologies. If you are passionate about beauty, customer satisfaction, and sales, this opportunity is perfect for you.
Responsibilities
- Assist customers via phone and email with product inquiries and orders.
- Provide exceptional customer service by understanding client needs and offering tailored solutions.
- Promote and upsell products to maximize sales opportunities.
- Maintain accurate records through data entry and order processing.
- Stay informed about new product launches and industry trends.
- Collaborate with team members to ensure smooth operations.
- Support marketing initiatives by representing the brand professionally
Qualifications
- Must have 1-2 years minimum experience in the professional beauty industry, as an aesthetician or cosmetic salesperson
- Proven experience in customer service or sales roles within the beauty or retail industry.
- Excellent communication skills in English
- Ability to multi-task and manage time efficiently.
- Knowledge of upselling techniques.
- Professional phone etiquette.
- Passion for the beauty industry and helping clients succeed.
Join our vibrant team at Intercosmetics where your passion for beauty meets rewarding career growth. Apply now to become a key player in shaping the future of professional aesthetics!
Pay: From $25.00 per hour
Experience:
- aesthetics or professional beauty: 1 year (required)
Work Location: In person
