Job Summary
We are seeking a proactive and detail-oriented Collections Clerk to join our financial services team for a temporary position. In this role, you will ensure timely collection of outstanding balances. Your energetic approach and strong communication skills will help foster positive customer relationships while supporting the company’s cash flow objectives. This position offers an exciting opportunity to develop your accounting expertise within a dynamic and supportive environment.
Responsibilities
- Contact customers via phone and email to follow up on overdue accounts.
- Maintain accurate records of all collection activities using accounting software and data entry tools.
- Reconcile accounts receivable balances by analyzing account statements, identifying discrepancies, and resolving issues efficiently.
- Process payments received, update account information, and ensure proper posting within the financial system.
- Collaborate with accounts payable and other finance team members to ensure consistency in account analysis and reporting.
- Conduct regular account analysis to identify delinquent accounts and prioritize collection efforts.
- Prepare detailed reports on collection status, outstanding balances, and customer interactions for management review.
Qualifications
- Experience in collections roles with a strong understanding of financial processes.
- Proficiency with accounting software and data entry tools to manage financial records accurately.
- Excellent phone etiquette combined with negotiation skills to handle sensitive customer interactions professionally.
- Strong customer service orientation with the ability to resolve disputes amicably while maintaining company policies.
- Analytical skills to perform account reconciliation, analyze financial data, and identify trends or issues.
Join our team as a temporary Collections Clerk and play a crucial role in maintaining healthy financial operations while building your expertise in a fast-paced environment!
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Vision care
Work Location: In person
