This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.
This position has a term length of one year plus one day from the date of hire.
Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at Enterprise Square, Edmonton.
Position Summary
Are you a detail-oriented HR professional with a passion for accuracy, collaboration, and service excellence? Do you thrive in fast-paced environments where your work has a real impact; supporting teaching, learning and research? If so, we invite you to join our team as an Employment Services Advisor at the University of Alberta.
As a key member of our HR Services team, you will play a critical role in supporting the entire employment journey of our faculty and staff — from their first day to their final farewell. You'll work closely with our Talent Acquisition team, HR Service Partners, Centres of Expertise, administrators, partners and colleagues across the institution to ensure all employment actions are processed accurately, consistently, and in compliance with collective agreements.
Shared Services is a close-knit community of smart, approachable people who collaborate, exchange knowledge and identify solutions. Our team of experts problem-solves by collaborating with Centres of Expertise (centres providing strategic expertise and specialized services in specific functional areas), faculty and staff in order to see the whole end-to-end process and find a solution that works for the entire community. We provide advice, guidance and leadership in process, quality and accuracy.
Shared Services is a highly educated, integrated team that provides service excellence in delivering and innovating the diverse catalogue of services we are responsible for. Ultimately, we create a human, positive experience when it comes to problem-solving.
The staff who are joining Shared Services can expect to feel empowered in the service they provide and look to grow their careers with critical thinking, relationship building and ongoing learning opportunities.
- Own the employment lifecycle: Process hires, promotions, transfers, secondments, leaves, retirements, and terminations using PeopleSoft HCM in addition to other systems and applications, and contribute to innovation and improvements.
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Ensure data integrity: Audit and validate HR transactions related to employment information, entitlements, and transactions in accordance with collective agreements.
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Advise and support: As a trusted advisor, provide guidance and training to clients across campus on employment-related processes, and application of policies, and collective agreement compliance.
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Drive efficiency: Monitor and improve process workflows for key employee actions such as probation periods, service dates, vacation balances, salary changes, and more.
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Leverage HR data: Run system queries, generate reports and analyze key employee data to support critical HR processes while ensuring data integrity across all transactions.
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Be responsive and resourceful: Respond to complex or escalated inquiries with discretion, professionalism, and a solutions-focused approach, drawing on deep knowledge of policy, process, and system workflows.
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A diploma or degree in Human Resources or related field.
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Minimum 3 years of HR experience in a unionized setting, ideally in higher education.
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Strong working knowledge of enterprise HRIS systems (PeopleSoft preferred).
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Experience working with employment standards, collective agreements and policies, with the ability to navigate their application across complex HR processes.
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Demonstrated ability to manage detailed information accurately, organize competing priorities, and ensure timely follow-through.
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Strong analytical and problem-solving skills.
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Ability to manage competing priorities and meet deadlines in a fast-paced environment.
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Strong communication skills and interpersonal skills, with a collaborative, service-first mindset.
Application Instructions
Click "Apply Now" to submit your resume and cover letter.
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package.
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.
