Core Function:
The Administrative Sales Support role is responsible for overseeing key administrative processes, while providing assistance to the sales and service team as required.
Primary Responsibilities:
- Greeting customers in person and over the phone in a friendly and professional manner
- Processing invoices accurately and efficiently
- Assisting with inventory management, including inventory receivings and physical inventory counts as needed
- Providing customer support and responding to customer inquiries
- Ensuring that paperwork is completed accurately and followed up on as necessary
- Inputting data pertaining to tire retreading, customer information, or as otherwise specified
- Maintaining positive, professional working relationships with co-workers
- Maintaining cleanliness and organization of the front office, showroom, and customer waiting area
Key Competencies:
- Strong interpersonal skills
- Excellent organizational skills
- Excellent communication skills, both written and verbal
- Ability to effectively work independently, or as part of a team
- Skilled in customer service, with the ability to handle conflict, and potentially challenging customers
Experience:
- Administrative or sales experience
- Customer service experience
- Previous tire industry experience is an asset
Salary to commensurate with relevant experience
Job Types: Permanent, Full-time
Benefits:
- Company events
- Dental care
- Life insurance
- On-site parking
- RRSP match
Work Location: In person
