Primary Responsibilities
- Prospecting and Networking: Identify and target potential customers through networking events, industry conferences, and cold calling to expand the customer base.
- Face-to-Face Meetings: Schedule and conduct face-to-face meetings with potential and existing customers to understand their needs, present product demonstrations, and negotiate deals.
- Relationship Building: Cultivate strong relationships with customers by providing personalized attention, addressing their concerns, and offering solutions that meet their business objectives.
- Market Intelligence: Gather market intelligence by staying informed about industry trends, competitor activities, and customer preferences to identify new opportunities for business growth.
- Travel: Travel to customer sites, attend meetings and training, and participate in events within the assigned territory to maintain a visible presence and develop rapport with customers.
- Sales Reporting: Prepare regular sales reports, including forecasts, pipeline updates, and activity summaries, to track progress towards targets and provide insights to management.
- Negotiation: Negotiate contracts, pricing, and terms of sale with customers to secure profitable deals while maintaining customer satisfaction and loyalty.
- Lead Generation: Use various methods such as cold calling, email campaigns, and social media to generate leads and identify potential customers.
- Sales Presentations: Conduct sales presentations remotely via phone, video conferencing, or online platforms to showcase products or services to potential customers.
- Customer Engagement: Build relationships with customers through regular communication, understanding their needs, and providing solutions to meet those needs.
- Quoting and Pricing: Prepare and provide quotes to customers, negotiate pricing, and terms of sale to secure orders.
- Follow-up: Follow up with leads and customers to ensure satisfaction, address any concerns, and upsell or cross-sell additional products or services.
- CRM Management: Maintain accurate records of customer interactions, update contact information, and track sales activities using a customer relationship management (CRM) system.
- Collaboration: Collaborate with the outside sales team, marketing department, and other internal stakeholders to maximize sales opportunities and achieve targets.
- Product Expertise: Maintain a deep understanding of the company's products or services, including features, benefits, and competitive advantages, to effectively communicate value propositions to customers.
- Additional Duties as required by Manager
Job Qualifications
- 1-2 years of experience in sales or business development preferred (knowledge of packaging and distribution is advantageous)
- Prior experience in solution-based selling is a plus
- Proficiency with an ERP system and above-average knowledge of Microsoft Office
- Exceptional customer service skills combined with active listening abilities and meticulous attention to detail
- Strong interpersonal skills for interactions with both internal and external stakeholders
- Excellent written, verbal, and presentation abilities, with a knack for delivering compelling presentations
- Proactive approach and ability to work autonomously
- Effective organizational and time management skills
- Commitment to personal and professional growth
- Proficiency in data analysis to inform discussions and achieve objectives
- Comfortable in a dynamic and rapidly evolving environment, adept at navigating and resolving ambiguity
Pay: $75,000.00-$85,000.00 per year
Benefits:
- Dental care
- On-site parking
- Paid time off
- Vision care
- Wellness program
Experience:
- B2B sales: 1 year (preferred)
Work Location: On the road
