FRONT OF HOUSE SUPERVISOR
Join GA’s FOH Leadership team!
We are looking for a Front of House Supervisor to help lead our team and be the face of our dine-in and takeout operations! This is an excellent opportunity for growth within our restaurant group.
IN THIS ROLE
GA Pizza is looking for a passionate and hospitality-driven candidate who always strives to enhance every customer’s pizza experience. The role of our FOH Supervisor is to provide guidance and support for our team at General Assembly Pizza in downtown Toronto. This role is a great fit for those who want to grow into a Management position and beyond.
RESPONSIBILITIES
- Ensure that we are meeting, and exceeding guest expectations
- Oversee our enthusiastic front of house team
- Develop relationships with guests
- Oversee Takeout and Dining Room operations
- Actively participate in both take-out and dine-in service between 35 & 40 hours per week
- Ensure adherence to health and safety policies and ESA compliance
- Periodically review and update company Health, Safety, and HR policies with HR manager and AGM - active role in implementing these policies
- Assist and consult with Social Media management to showcase our offerings and culture
- Observe trends and develop standards and strategies to improve the business, staff morale, and guest experience
- Work with AGM to build a high performing FOH team
QUALIFICATIONS
- You embody the brand principles of BETTER, EASY, DELICIOUS
- You have a desire to learn not just the menu but also our service
- Exceptional leadership skills
- You are hospitality-focused
- You have a positive attitude, and an ability to teach and mentor others
- You are engaged and willing to go the extra mile
- Smart Serve Certification
- Proven experience in a front-of-house supervisory or team lead role within a restaurant is an asset
WHAT YOU’LL NEED
Working in a fast-paced restaurant involves two main components: being a self-starter and being up to any challenge. We’re interested in how you can grow into and then grow beyond your role with us, by applying your unique worldview to every task, as well as identifying and developing new areas that could use your expertise. A GA team member is able to try, fail, and then try again harder (and sometimes fail AGAIN even HARDER). It happens! The team and your managers and supervisors are here to support you, but you’re always ready to roll with the punches. We’re looking for someone who can solve new and old problems by using their fresh perspective. We want people who are humble enough to learn, and wise enough to apply their knowledge. If this sounds like you, then we’d love to hear more about what makes you, you.
OUR TEAM
The GA team is a group of fanatics. We share a love for customer service, product innovation, new technology, and, as you may have guessed: PIZZA. We push our offering to be the best it can be, we push our ideas to their limits—and beyond, and we push each other (supportively) to be the best Pizza Lovers we can be. And speaking of support, we believe that we’re the strongest team possible when we work together. That doesn’t just mean collaboration and cooperation, but also knowing when to step out of our comfort zones to help with other areas of the business.
Job Types: Full-time, Permanent
Pay: $20.00-$21.00 per hour
Benefits:
Language:
Work Location: In person
