nutbar is a superfood cafe that puts the world’s most nutrient-rich, 100% organic foods in the spotlight. Our Store Manager is essential to the seamless operations of the cafe and our company as a whole. We are excited to find the right person who is interested in taking our business to the next level and growing with us.
Consider Joining Our Team if you;
- Have experience managing teams in a cafe or restaurant setting and has a fundamental understanding of restaurant or cafe operations
- Are a natural leader, able to manage, engage and inspire a team
- Take initiative, can multitask, is hyper-organized, positive, and hardworking
- Are passionate about healthy, whole, organic foods
- Champion and model exceptional customer experience and has an innate ability to problem solve on the go
- Able to work varied hours/days and is willing to be on call during all hours of operation.
Roles + Responsibilities
Front Line Service:
- Model and deliver impeccable product and customer service working alongside your team
- Overseeing day-to-day store operations while addressing customer inquiries
- Maintain Fluency and knowledge of all nutbar menu, operations, policies, and procedures
- Is the role model for the nutbar experience
- Coordinate successful executions of catering orders and/or special request
Operational Excellence
- Partner with Head of Operations to align vision through to store operations
- Continually monitor, drive and maximize in-store retail sales performance
- Manage store staff schedules to maximize efficiency and customer experience
- Effectively manage inventory and oversee organized storage and inventory systems
- Manage facility cleanliness and Health + Safety standards
- Complete weekly and monthly reports (labor, expenses, sales, etc) and advise of changes, adjustments, and corrections
- Actively maintain best practices and documentation
- Ensure service schedules are completed on-time and not missed. Is first point of contact for routine maintenance + service
- Identify and quickly resolve issues with processes, equipment and people
- Continually and consistently deliver on food standards and actively execute food spot checks
Team Management
- Develop and iterate store team hiring process, lead onboarding, training programs, and legal/governance requirement
- Establish communication rhythm and format that allow people to give and receive feedback (regular check-ins, formal staff performance reviews)
- Provide oversight, mentoring, direction and monitor execution of team as they evolve
- Know and live the company values through inspirational leadership and leading by example
Leadership
- Engage in mindful + meaningful conversations when they need to happen
- Know and live the company values through inspirational leadership and leading by example
- Stick to process, communication, commitments & budget on what has been agreed upon
- Uncover opportunities for growth, improvement or efficiency
What we are offering:
- Highly competitive yearly salary + benefits after 1 year
- Tip outs
- Eligible for a quarterly performance bonus of up to 2.5% per quarter (up to 10% of annual salary per year) if targets are met.
- Discount on food + drink, all inhouse and 3rd party retail items offered at cost
Job Types: Full-time, Permanent
Pay: From $55,000.00 per year
Benefits:
- Discounted or free food
- Paid time off
Work Location: In person
