Reporting to the Program Manager, you will lead the integration of program elements and oversee the development, coordination, and execution of integrated program-level processes, including risk management, cost control, scheduling, interdependency management, operating strategies, and quality assurance to ensure projects are delivered safely, on time, and within budget throughout the project life cycle.
In this role, you will work collaboratively with Program and Project Managers, Senior Project Engineers, Operations staff, the Project/Portfolio Management Office, functional support teams, and third-party stakeholders to successfully advance initiatives through the program and project stage-gate process.
This role will require you to monitor and align program objectives, resources, timelines, and project deliverables while identifying and mitigating risks that may impact project performance, quality, or schedule commitments.
As a key member of the program delivery team, you will facilitate communication and coordination across multiple stakeholders, ensuring program activities remain integrated, aligned, and focused on achieving strategic and operational goals.
You will be responsible for promoting a respectful, inclusive, and collaborative work environment that values diversity and is free from harassment and discrimination, while supporting TTC's commitment to equity, accessibility, and customer service excellence.
In this role, you will provide leadership in the development, implementation, and continuous improvement of inclusive and accessible policies, programs, and services for employees and customers in accordance with the Ontario Human Rights Code (OHRC), the Accessibility for Ontarians with Disabilities Act (AODA), related legislative requirements, and TTC policies.
As a TTC Customer Service Ambassador, you will actively support and demonstrate TTC's customer service standards by promoting positive customer experiences and fostering strong stakeholder relationships.
This position will require you to be present on-site during construction activities and operational periods to support project execution, monitor program progress, and coordinate with operational and construction teams.
You will be required to access track-level environments during both revenue and non-revenue service hours, ensuring project integration activities are effectively coordinated while maintaining compliance with all safety, operational, and regulatory requirements.
