Picker/Packer – Third-Party Logistics (3PL)
Department: Warehouse/Operations
Reports to: Operations Manager
Employment Type: Part-Time
Location: On-site - Cambridge ON
Hours of Work: Monday to Wednesday, 8:00am-5:00pm, overtime as needed, excluding statutory holidays.
About the Role
We are a growing startup third-party logistics (3PL) company that also supports industrial cleaning operations. We are looking for a reliable, hands-on Warehouse Associate to join our team.
This role is primarily focused on pick-and-pack fulfillment for both bulk and parcel orders, with additional responsibilities supporting general warehouse operations. While this position will also assist with loading and unloading trucks.
This is a dynamic role that will evolve over time. The ideal candidate is adaptable, organized, physically capable, and comfortable communicating with clients to meet deadlines.
Key Responsibilities
Order Fulfillment
- Pick, pack, and prepare orders accurately for shipment
- Fulfill both bulk palletized orders and individual parcel shipments
- Verify order contents against packing lists and client requirements
- Label, stage, and prepare shipments for outbound carriers
Equipment Operation and Handling
- Load and unload trucks with pallets, parcels, and steel crates
- Secure loads to ensure safe transport
Warehouse Operations
- Assist with receiving inbound shipments and verifying quantities
- Maintain accurate inventory during picking and receiving
- Organize warehouse storage areas for efficiency and safety
- Maintain a clean, organized, and safe work environment
Technology and Systems
- Learn and use multiple logistics and warehouse platforms
- Enter, verify, and update shipment, inventory, and order data accurately
- Follow documented workflows for system use and escalation of issues
Client Communication
- Communicate order status, timelines, and issues to internal manager and clients
- Prioritize tasks based on shipment deadlines and client requirements
- Flag delays, shortages, damages, or system discrepancies promptly
- Support a high level of service and responsiveness for clients
Safety & Compliance
- Follow all workplace health and safety procedures
- Use personal protective equipment (PPE) as required
- Operate equipment in accordance with safety guidelines
- Report hazards or incidents
Startup & Support
- Participate with using new systems, workflows, and operational improvements
- Support changing business needs in a growing startup environment
- Perform other duties as assigned
Qualifications
Required:
- Proficiency in English both written and verbal communication
- Ability to perform heavy lifting and physical work
- Basic computer skills, a willingness to learn new platforms and processes
- Strong attention to detail and reliability
Preferred:
- Experience with pick-and-pack, bulk shipping, and parcel carriers
- Customer service experience
Skills and Attributes
- Strong organizational and time-management skills
- Ability to take direction and meet tight deadlines
- Clear and professional communication skills
- Comfort working with digital systems and technology
- Adaptability in a fast-paced, evolving environment
- Safety-focused and team-oriented mindset
Physical & Work Environment
- Ability to lift up to 50+ lbs as repeatedly
- Standing, bending, walking, and manual handling for extended periods
- Work performed in an active warehouse and industrial environment
- Exposure to an environment including loud noises, unpleasant odours, dirt, and dust
- Use of personal protective equipment (PPE) as required
Compensation & Benefits
Hourly Rate: $18.50 per hour
Vacation: Accrued in accordance with the Employment Standards Act or paid out biweekly
Overtime: Paid in accordance with the Employment Standards Act
Dress Code: Casual
Employment Standards, Accessibility & Inclusion
This position is governed by the Employment Standards Act, 2000 (Ontario). We are committed to providing accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA)To request an accommodation, please contact us. We value diversity and are committed to fostering an inclusive workplace, and welcome applications from individuals of all backgrounds.Applications are considered based on relevant skills and abilities
This job description is not intended to be all-inclusive. Duties and responsibilities may change or be added to meet the evolving needs of the business.
Pay: From $18.50 per hour
Benefits:
- Casual dress
- On-site parking
Education:
- Secondary School (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
