We are seeking a reliable, organized, and detail-oriented Medical Office Assistant to join our busy practice. This role is ideal for an individual who thrives in a fast-paced environment and is committed to providing exceptional administrative support while ensuring the safe and efficient processing of medical instruments.
Key Responsibilities:
- Greet and assist patients in a professional and courteous manner.
- Schedule appointments, manage patient records, and maintain accurate documentation.
- Answer telephone calls, respond to inquiries, and relay messages appropriately.
- Perform medical device reprocessing, including cleaning, disinfecting, sterilizing, packaging, and storing instruments in accordance with established infection prevention and control standards.
- Support surgeon and clinical staff with a variety of administrative duties.
- Adhere to privacy, confidentiality, and workplace safety policies.
Qualifications:
- Previous experience in a medical office setting.
- Experience with electronic medical records (EMR) systems is preferred.
- Medical Device Reprocessing (MDR) experience or certification is an asset.
- Strong organizational skills with exceptional attention to detail .
- Ability to prioritize tasks and work effectively in a busy environment.
- Demonstrated ability to work independently and collaboratively as part of a team.
Benefits:
All full-time employees are eligible for benefits including:
- Medical, Dental and Vision Insurance.
- Long term disability
- RSP match
- Stable Monday-Friday schedule (8:30 am - 5:00 pm)
The Ideal Candidate:
The successful candidate possesses exemplary oral and written communication skills and demonstrates professionalism, compassion, and discretion in all interactions. They are dependable, adaptable, and committed to delivering outstanding patient service while maintaining the highest standards of instrument processing and infection prevention.
If you are passionate about patient care and enjoy working in a dynamic medical environment, we encourage you to apply.
Job Type: Full-time
Pay: $25.00-$30.00 per hour
Benefits:
- Extended health care
- On-site parking
- Paid time off
Education:
- Secondary School (preferred)
Experience:
- Administrative : 1 year (required)
- working within a team environment: 1 year (required)
Work Location: In person
