Myerson’s Limited is seeking a detail-oriented and highly organized Logistics & Production Associate to support the secure intake, routing, handling, packaging, and outbound shipment of jewellery and jewellery supplies. This role is central to daily production flow and requires a strong commitment to accuracy, confidentiality, security protocols, and careful handling of high-value items.
The successful candidate will manage inbound and outbound logistics, maintain accurate records, coordinate with Account Managers and production teams, and provide laser engraving support when required. This is an excellent opportunity for someone who thrives in a structured, fast-paced environment where precision and accountability are essential.
Key Responsibilities
· Receive, open, and document secure inbound courier packages in designated areas under active camera surveillance.
· Inspect packaging thoroughly to ensure no components, small bags, loose stones, spare parts, or client materials are left behind.
· Identify damaged incoming packages, take clear photos, document the issue, and escalate concerns to Account Managers promptly.
· Date-stamp all incoming shipments immediately upon opening.
· Review logistics and client emails before booking items to help prioritize rush jobs and daily workflow requirements.
· Scan repair and custom items into the FileMaker database with extreme care to prevent scratches or handling damage.
· Route jobs to the appropriate Repairs or Custom department and deliver related emails or documentation to Account Managers.
· Provide laser engraving coverage when needed, including precise execution of inscriptions on client pieces.
· Verify every outbound job bag prior to packaging to confirm that the correct items are included.
· Audit outbound jobs against master packing slips and report discrepancies to the Invoicing Department immediately.
· Package outbound items securely in solid boxes, using protective layouts that prevent pressure, movement, or damage in transit.
· Maintain a clean, organized, and secure intake and shipping station while following company security, tracking, and workplace safety policies.
What We’re Looking For
· Exceptional attention to detail and accuracy in data entry, tracking, and physical item handling.
· Strong organizational skills and the ability to manage multiple priorities in a deadline-driven production environment.
· Comfort working with high-value, delicate, or luxury goods where precision and care are essential.
· Ability to follow detailed security, surveillance, packaging, and documentation procedures consistently.
· Clear communication skills and the confidence to escalate discrepancies, damaged packages, or workflow concerns promptly.
· Ability to maintain a clean, safe, and orderly work area.
· Willingness to be cross-trained on laser engraving equipment and provide production support as needed.
· Experience with FileMaker or similar database systems is an asset.
· Previous experience in jewellery, luxury goods, shipping, production administration, inventory control, or manufacturing support is an asset.
How to Apply
Interested candidates are invited to apply with a resume outlining their relevant experience in logistics, production support, jewellery handling, administration, or related fields.
Pay: $17.95-$24.00 per hour
Benefits:
- Casual dress
- Paid time off
Work Location: In person
