Good with people? Know your way around cars? Even better at keeping a dozen things moving without losing your cool? We should talk.
Lloydminster Hyundai is looking for an Automotive Service Advisor to join our team.
This isn’t a job where you stand behind a counter and hand out repair orders. You’re the connection between our customers and our technicians — part problem-solver, part communicator, part salesperson, and occasionally the person who explains why that mysterious dashboard light probably shouldn’t be ignored.
If you like a fast-paced environment, enjoy talking to people, and know how to turn a stressful vehicle repair into a great customer experience, you may fit in very well here.
What You’ll Actually Do
You’ll own the customer experience from the moment a vehicle arrives until the keys go back into their hands.
That means you’ll:
- Greet customers and get to the bottom of what’s happening with their vehicle
- Ask the right questions and document concerns clearly so our technicians can get to work
- Keep customers updated throughout the repair process — before they have to chase you for an answer
- Translate technician recommendations into plain English customers can actually understand
- Provide accurate estimates and help customers make informed decisions about repairs and maintenance
- Recommend maintenance and additional services when they genuinely make sense for the customer and their vehicle
- Work closely with technicians, parts and the rest of the service team to keep jobs moving
- Manage repair orders, payments and service documentation accurately
- Follow up and build relationships that make customers want to come back
- Help us create the kind of service department people recommend to their friends
Who We’re Looking For
Automotive experience is a definite advantage, but personality and drive matter too.
You could be a great fit if you:
- Have previous dealership, service advising, automotive or mechanical experience
- Understand enough about vehicles to confidently discuss maintenance and repair recommendations
- Are comfortable having sales conversations without making customers feel like they’re being “sold”
- Communicate clearly and professionally — in person, over the phone and electronically
- Can juggle customers, technicians, repair orders and changing priorities without everything catching fire
- Pay attention to the details
- Take ownership when something goes wrong instead of looking for someone else to blame
- Like working as part of a team
- Have a valid driver’s licence
Why Lloydminster Hyundai?
Because where you work matters.
Lloydminster Hyundai is part of Landsperg Automotive Group, a growing automotive group with dealerships across Alberta and British Columbia.
We’re big enough to offer opportunity and career growth, but we’re not interested in becoming one of those massive automotive groups where employees feel like another number on a spreadsheet.
We want good people, strong teams and leaders who are actually accessible.
If you’re ambitious, there’s room to grow. If you’re experienced, there’s room to make an impact. And if you’re the type of person customers remember by name, we definitely want to meet you.
What We Offer
- Dental care
- Extended health care
- Vision care
- Company events
- On-site parking
- Employee/store discounts
- Opportunities to grow within Lloydminster Hyundai and Landsperg Automotive Group
- A busy automotive environment where the days move quickly and no two are exactly alike
Think You’d Be Good at This?
Send us your resume.
And if your background isn’t a perfect checklist match but you’re great with customers, commercially minded, organized and genuinely interested in automotive, apply anyway.
The best Service Advisors aren’t always the people with the longest automotive resume.
Sometimes they’re simply the people who know how to listen, communicate, solve problems and get things done.
Pay: $50,000.00-$91,933.13 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person
