About us
SPI is one of the most successful logistics firms in North America, with a respected network of over 65 offices throughout Canada and the United States.
For over 45 years, we have worked hard to build enduring, first-class relationships with our shippers, receivers and carriers. SPI is more than just another transportation network or third-party logistics hub; we are a dedicated team of transportation professionals united by one singular purpose – expediting your success.
At SPI Logistics, we are dedicated to cultivating a culture of diversity, equity, and inclusion, where every individual is valued, respected, and empowered to share their unique perspectives. We recognize that embracing diverse backgrounds and experiences fuels innovation, strengthens our community, and enhances the quality of our work. Through intentional actions, we strive to build a workforce that celebrates diversity and values differences, which is reflected from our hiring practices to daily interactions. In our journey toward our commitment to excellence, we aim to cultivate a barrier-free environment where diversity drives innovation, equity fosters success, and inclusion nurtures a sense of belonging for all.
Job Overview
The Business Services Manager is responsible for overseeing the company’s accounts receivable and accounts payable functions, ensuring accurate and timely processing of customer invoices, collections, vendor invoices and payments. This role leads the AP and AR teams, maintains compliance with company policies and procedures, and works closely with the Senior Accountant and CFO to improve processes, drive continuous improvement, and support efficient financial operations.
Responsibilities and Duties
AR and AP Operations:
· Lead daily operations of the AR and AP functions.
· Oversee customer invoicing, collections, vendor invoice processing, and payment administration.
· Review and approve customer credit limits, payment terms, write-offs, invoices, and payment requests in accordance with company policies.
· Monitor outstanding receivables and ensure collection activities are performed promptly and professionally.
· Monitor payment schedules to ensure vendors are paid accurately and on time.
· Investigate and resolve invoice discrepancies, payment issues, customer disputes, and vendor inquiries.
· Monitor AR aging, collection trends, and AP performance, implementing strategies to improve cash flow and operational efficiency.
Account Reconciliation & Financial Reporting:
· Reconcile customer accounts, vendor statements, and AR and AP accounts, ensuring discrepancies are investigated and resolved in a timely manner.
· Assist with month and year-end closing by preparing reconciliations and supporting documentation.
· Support audits by providing requested documentation and responding to audit inquiries.
Leadership:
· Manage, train, and support AP and AR team members.
· Ensure departmental deadlines are met.
· Coach and monitor performance of the AP and AR team.
Compliance and Process Improvement:
· Ensure departmental compliance with company policies and procedures.
· Develop, maintain, and continuously improve AP and AR SOPs.
· Identify opportunities to improve processes and increase efficiency.
· Support implementation of new systems, automation initiatives, and continuous improvement projects.
Vendor Relationship Management:
· Build and maintain positive relationships with customers, vendors, and internal stakeholders.
· Act as the primary escalation point for customer and vendor-related issues.
Qualifications
· Diploma or Bachelor’s degree in Accounting, Finance, or a related field.
· Minimum 5 years of progressive AP and AR experience.
· Proven experience managing accounts payable functions in a fast-paced environment.
· Knowledge of accounting practices, especially as it relates to Accounts Payable and Accounts Receivable.
· Experience in gathering data, compiling the proper information and preparing financial reports.
· Advanced knowledge of accounting systems.
· High level of proficiency with Microsoft Office, specifically Excel.
· Excellent analytical, organizational, and problem-solving skills with strong attention to detail.
· Excellent leadership and team management skills.
· Strong verbal and written communication skills with the ability to build positive relationships with vendors and internal stakeholders.
· Strong work ethic and positive team attitude.
· Ability to handle stressful situations in a fast-paced work environment.
Job Types: Full-time, Permanent
Pay: $75,000.00-$85,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Application question(s):
- Do you hold a CPA designation, or are you working towards obtaining your CPA?
- Are you proficient in Excel?
Education:
- Bachelor's Degree (required)
Experience:
- AP and AR: 5 years (required)
Work Location: In person
