Job Title: HR Generalist
Department: Human Resources
Reports To: Director of Human Resources
Works Closely With: Program Managers, Quality Assurance, Finance, and Senior Leadership
Location: Dundas, ON
Employment Type: Full-Time Contract (12-Month Contract)
Position Summary
The HR Generalist is responsible for the accurate and timely administration of payroll, benefits, WSIB, employee training, and human resources compliance functions. The position plays a key role in supporting legislative compliance, employee development, and operational effectiveness across the organization.
Working closely with Finance, HR, and Program Managers, this role provides office-based support to group home and program staff by ensuring payroll accuracy, benefits access, and timely management of workplace injury processes. This role also serves as the in-house trainer for Abuse Prevention and related compliance training, ensuring annual training, sign-offs, and required documentation are completed in accordance with legislation, MCCSS requirements, and organizational policy.
Key Responsibilities
Payroll Administration-
Process bi-weekly payroll for all employees (full-time, part-time, and casual) using Inclusion System
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Maintain accurate employee records, including new hires, terminations, status changes, and wage adjustments.
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Ensure compliance with ESA, CRA regulations, and the Collective Agreement (including premiums, scheduling changes, and overtime rules)
- Track, reconcile, and investigate payroll hours, leave balances, and discrepancies to ensure employees are accurately compensated.
Prepare and process year-end requirements, including T4s and related reporting
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Benefits Administration-
Administer employee benefits programs, including enrollments, changes, and terminations
- Act as the primary liaison with benefits providers to resolve issues and ensure accurate billing
- Provide office-based support to employees regarding benefits inquiries, including assistance with claims, coverage questions, and benefits provider coordination.
- Reconcile monthly benefits invoices and coordinate timely payments
- Support annual benefits renewals and staff communications
WSIB & Return-to-Work Coordination-
Manage WSIB claims, including reporting workplace injuries within required timelines
- Coordinate return-to-work plans in collaboration with HR and Program Managers, providing office-based administrative support for employees on WSIB leave.
- Process WSIB payments and maintain accurate documentation
- Monitor claims and ensure compliance with WSIB requirements and reporting deadlines
- Support audits and provide documentation as required
Training & Compliance Support-
Serve as the in-house trainer for Abuse Prevention training.
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Provide training to employees and individuals supported, as required.
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Review Rights and Restrictions with individuals supported and ensure required documentation is completed.
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Debrief Safe Management incidents and support follow-up documentation.
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Schedule training for new hires and annual refresher training for existing staff, including Medication, First Aid, Safe Management, and Abuse Prevention.
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Maintain training certificates, expiry dates, and required sign-offs.
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Ensure annual sign-offs are up to date as required by legislation, MCCSS, and organizational policy.
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Assign Citation Learning modules as required and monitor completion.
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Maintain organizational training records and prepare compliance reports related to employee training, certifications, and legislative requirements.
Compliance & Reporting-
Ensure payroll, benefits, WSIB, training, and HR compliance processes adhere to applicable legislation, MCCSS requirements, internal policies, and the Collective Agreement.
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Prepare regular reports related to payroll, benefits, WSIB, training, and compliance activities for leadership.
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Maintain strict confidentiality of employee and organizational information
Employee & Operational Support-
Respond to employee inquiries related to payroll, benefits, and WSIB in a timely and professional manner
- Collaborate with Program Managers to ensure accurate payroll and time tracking inputs, while providing administrative support from the Dundas office.
- Support internal and external audits by providing required documentation
- Identify and recommend process improvements to enhance efficiency and accuracy
Qualifications & Experience-
Post-secondary education in Payroll, Accounting, Human Resources, or a related field
- PCP (Payroll Compliance Practitioner) designation or working toward certification is an asset
- Minimum 3–5 years of experience in payroll and benefits administration
- Direct experience managing WSIB claims and return-to-work processes
- Strong understanding of ESA, CRA requirements, and payroll legislation
- Experience working in a unionized environment (preferred)
- Experience supporting unionized developmental services agencies from an office-based administrative role is preferred.
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Experience supporting staff training, compliance tracking, or learning management systems is considered an asset.
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Experience facilitating staff training and knowledge of Abuse Prevention, Rights Restrictions, and MCCSS requirements is considered an asset.
Skills & Competencies-
High level of accuracy and attention to detail
- Strong organizational and time management skills with the ability to meet strict deadlines
- Ability to handle confidential and sensitive information with discretion
- Excellent communication and interpersonal skills
- Ability to facilitate training and maintain accurate compliance records.
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Proficiency in payroll and HRIS systems (Inclusion System experience considered an asset)
- Strong problem-solving skills and ability to work collaboratively across departments
Compensation & Benefits-
$32.70 per hour (35 hours per week)
- Paid vacation and personal days
- Opportunities for professional development
Working Conditions-
This position is primarily office-based at Choices Association headquarters in Dundas, ON, with three days per week required on-site.
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This is a full-time, 12-month contract position.
- The role involves coordinating payroll, benefits, WSIB, training, and HR compliance activities for all residential and community programs.
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Occasional need to meet payroll deadlines outside standard working hours.
Why Join Choices-
Be part of a mission-driven organization supporting individuals with intellectual disabilities
- Contribute to a collaborative, person-centred environment
- Play a key role in supporting frontline staff and organizational operations
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