Medical Office Assistant (Full-Time)Inlet Community Birth Program / Tri-Cities Infant Feeding
ClinicLocation: Port Coquitlam, BC
Position Type: Full-Time
Join Our Team
Inlet Community Birth Program and Tri-Cities Infant Feeding Clinic is seeking an enthusiastic, compassionate, and organized Medical Office Assistant (MOA) to join our busy and supportive healthcare team. We are a patient-focused midwifery and infant feeding clinic dedicated to providing exceptional care to families throughout pregnancy, birth, and the postpartum period. We are looking for someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering outstanding administrative support while contributing to a collaborative team.
Work HoursThis is a full-time position Monday through Friday. Our clinic operates between 8:00 AM and approximately 5:00–5:30 PM, depending on the day.Work hours will be scheduled as early as 7:30 AM to 3:30 PM or as late as 9:30 AM to 5:30 PM. Flexibility is required to work occasional morning or afternoon shifts to provide coverage for vacations, staff absences, and operational needs.
Key Responsibilities
As a Medical Office Assistant, you will play an essential role in ensuring the smooth daily operation of the clinic by:
- Welcoming patients and checking them in for appointments
- Providing exceptional customer service in person, by telephone, email, and fax
- Scheduling and managing patient appointments
- Preparing, organizing, and maintaining confidential patient records
- Supporting physicians, midwives, nurses, and clinic staff with administrative requests
- Sending and requesting medical records from hospitals and other healthcare providers
- Entering laboratory results into patient charts and assigning them to the appropriate healthcare provider for follow-up
- Maintaining accurate patient information within OSCAR EMR and other clinic software systems
- Preparing examination rooms before appointments and cleaning rooms following patient visits
- Performing general office administration and clerical duties
- Assisting with other duties as assigned to support the efficient operation of the clinic
Qualifications & SkillsThe ideal candidate will possess:
- Medical Office Assistant education or equivalent administrative healthcare experience
- Experience working in a medical office or healthcare environment (preferred)
- Experience with OSCAR EMR is considered an asset
- Strong computer and keyboarding skills
- Excellent verbal and written communication skills
- Exceptional organizational and time management abilities
- Strong attention to detail and accuracy
- Ability to prioritize and manage multiple tasks in a busy clinical setting
- Professionalism and the ability to maintain strict patient confidentiality
- A positive, compassionate, and empathetic approach to patient care
What We're Looking ForWe are looking for someone who:
- Has a warm, friendly, and welcoming personality
- Enjoys helping patients and making them feel comfortable
- Works well both independently and collaboratively
- Demonstrates initiative and a proactive approach to problem-solving
- Has a positive "can-do" attitude and a willingness to learn
- Is dependable, adaptable, and willing to step in wherever needed
- Works cooperatively with fellow Medical Office Assistants and clinical staff to ensure daily priorities are completed efficiently
Why Join Us?At Inlet Community Birth Program and Tri-Cities Infant Feeding Clinic, you'll become part of a dedicated healthcare team that is passionate about supporting families through one of life's most important journeys.We value teamwork, professionalism, continuous learning, and creating a positive workplace where every team member is respected and supported.Our clinic is accessible by public transit, and there is free parking. It is also walking distance from a number of restaurants, shops, and other amenities.Salary Range$20 to $28 per hour depending on experienceBenefits
- Health Spending Account
- Paid vacation and personal/sick days
How to ApplyIf you believe you would be a great addition to our team, we would love to hear from you.Please submit your resume along with a brief cover letter explaining:
- Why you are interested in working at Inlet Community Birth Program / Tri-Cities Infant Feeding Clinic.
- What qualities and experience you would bring to our team.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $20.00-$28.00 per hour
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
Application question(s):
- How many years' experience do you have with Oscar EMR?
Experience:
- Medical office: 1 year (required)
Work Location: In person
