Operations Administration Officer
NIWE Academy | Calgary, Alberta | Full-time, On-site | $24–$27/hour depending on experience
NIWE Academy is one of Western Canada's leading beauty and wellness career colleges, the only AIT approved apprenticeship hairstyling provider in Southern Alberta, with 3,500+ graduates since 2012. We're looking for one exceptional person to own the operational engine across NIWE Academy and our 3TWELVE spa unit.
This role keeps day-to-day operations running so routine work resolves without escalating to leadership.
What you will own
- monday.com boards, tasks, and follow-ups, so nothing stalls on a status or handoff.
- Documenting and maintaining core operational SOPs.
- Physical inventory audits across the academy and spa, reconciled to one source of truth.
- Employee records, hiring, and offboarding paperwork kept audit-ready and compliant.
- Conflict-free staff scheduling.
- Booking, tracking, and documenting leadership meetings.
- Building the annual academic calendar from instructor and program requirements.
- Coordinating events and outreach: trade shows, career fairs, high school outreach, and graduation logistics.
What you bring
- 2+ years in operations, administration, or coordination where you owned outcomes end to end.
- Strong comfort with digital tools. monday.com, BambooHR, Microsoft 365, or DocuSign experience is an asset, and you learn systems fast.
- A track record of improving process, not just maintaining it.
- Strong prioritization, attention to detail, and follow-through without being chased.
- Excellent written and verbal communication.
- Education, regulated, or compliance-sensitive experience is an asset.
Who thrives here
Someone relentlessly organized, energized rather than drained by many moving parts, and uncomfortable leaving anything unfinished. You move fast, flag problems early, take initiative, and stay calm when the week gets heavy.
Why NIWE
A leadership team that invests in its people and systems, at a company on a clear growth trajectory. Real decision authority within your remit, and a defined growth path for the right person.
To apply: send your resume and a short note about a time you turned an operational mess into a clean, running system.
Pay: $24.00-$27.00 per hour
Benefits:
- Vision care
- Wellness program
Work Location: In person
