About Us
At Art for Everyday Inc., craftsmanship is at the heart of everything we do. Since 1998, our Toronto-based team has been hand-carving premium architectural wood components that bring luxury and character to interiors across North America. We collaborate with leading designers, architects, and builders who share our passion for detail, quality, and artistry. Every piece we create tells a story, blending timeless tradition with modern precision.
The Role
We are seeking a driven and personable Client Relationship & Sales Specialist to join our team. This is a sales-oriented role with a strong foundation in exceptional customer service. You will be the engine of our client relationships, responsible for driving sales by understanding customer needs and demonstrating the value and artistry of our products.
The ideal candidate is a natural relationship-builder with a proactive sales mindset. You will be the primary point of contact for our discerning clientele of designers, architects, and builders, guiding them from initial interest to final order. Your understanding of marketing principles will be key to engaging our target audience and turning inquiries into loyal partnerships.
You will work at the intersection of sales, client care, and marketing to ensure every interaction not only meets but exceeds expectations, reflecting the premium quality of the Art for Everyday brand.
What You’ll Do:
Sales & Client Relationship Management
- Proactively manage the full sales cycle, from lead qualification and initial contact to closing the sale.
- Serve as the lead point of contact for all client inquiries, providing expert guidance on product selection and specifications.
- Prepare and deliver compelling quotes, process orders and invoices, and manage all sales documentation with precision.
- Develop and nurture long-term relationships with clients through proactive follow-up and outstanding support.
- Master our product catalog to consult with clients effectively, helping them find the perfect solutions for their projects.
Customer Service Excellence
- Deliver a best-in-class customer experience that aligns with our luxury brand, ensuring every client feels valued and understood.
- Address and resolve any client issues with professionalism, patience, and a solutions-oriented approach.
- Collaborate closely with our production and shipping teams to guarantee timely and accurate order fulfillment, keeping clients informed at every step.
Marketing & Sales Support
- Leverage your marketing knowledge to identify and engage potential leads through various channels.
- Assist in creating sales-focused content, including client presentations, product one-pagers, and email campaigns.
- Maintain our CRM system with detailed and accurate records of all sales activities and client communications.
- Gather and analyze customer feedback and market trends to identify opportunities for sales growth and service improvement.
What You Bring:
- A degree in Business, Marketing, Communications, or a related field.
- 1–3 years of experience in a role focused on sales, account management, or high-touch customer service.
- A proven ability to build relationships and a strong comfort level with sales targets and lead generation.
- Exceptional written and verbal communication skills, with a talent for professional persuasion.
- A customer-first mindset with a genuine passion for helping others succeed.
- Strong organizational skills and meticulous attention to detail.
- Proficiency with CRM software and Microsoft Office Suite.
- A solid understanding of marketing principles and how they apply to a sales environment.
- Familiarity with design or architecture is a strong asset.
- A proactive, results-oriented attitude and the ability to thrive in a small, collaborative team.
Pay: $21.00-$23.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
