Seeking a Service Manager for a position at a growing service facility in Vars, ON. This is a new leadership role managing all shop operations for a 1,500+ vehicle maintenance contract portfolio. The facility is 18 months old with modern infrastructure (7 drive-thru bays, service pit, cranes, full diagnostics software) and a team eager for positive organizational change. You'll report directly to management and oversee four direct reports: service advisor, parts manager, day foreman, and night foreman.
Must-haves:
5+ years as a service manager
Journeyman-level mechanic certification (automotive or heavy-duty)
Strong organizational skills and high energy
Demonstrated ability to manage KPIs and drive labor productivity/efficiency metrics
Experience implementing process improvements and revenue-focused strategies
Pass criminal record check and driver's abstract
Nice-to-haves:
Knowledge of Carmac maintenance software (system transition planned within 6 months)
Experience transitioning fleet operations to profit-driven external service models
Familiarity with aftertreatment diagnostics and CVIP/maintenance procedures
Base salary: $110,000$125,000/year (based on experience and qualifications)
Performance bonus structure tied to shop results
Car allowance & phone expense reimbursement ($40/month)
Comprehensive benefits package (begins after 90 days, negotiable)
Vacation: 24 weeks (negotiable)
Second-chance employer with consideration for aged/minor infractions
45 hours/week
MondayFriday, 7:00 AM4:00 PM (typical schedule flexible arrangement possible)
No on-call or overtime requirements
Work-life balance prioritized no expectation of extended hours
#MHM
