Front Desk & Studio Support
WEWELL Studios | Vancouver, BC
Starting Wage: $17.85/hour + Studio Perks
WEWELL Studios is a boutique longevity-focused wellness studio located in Vancouver's Fairview neighbourhood. We offer Pilates, Personal Training, Yoga, Recovery Services, Osteopathy, and Health Coaching, all designed to help our clients move well, age well, and live well.
We are looking for a friendly, reliable, and detail-oriented individual to join our Studio Support team. This role is perfect for someone who enjoys helping people, staying organized, and creating exceptional client experiences.
As a member of our Studio Support team, you will play an important role in ensuring every client feels welcomed, supported, and cared for from the moment they walk through our doors.
Responsibilities
- Welcome clients and create a warm, professional first impression
- Support front desk operations, scheduling, and client bookings
- Process payments and assist with billing inquiries
- Respond to client emails and phone calls professionally and promptly
- Assist with light cleaning and studio upkeep throughout the shift
- Maintain a calm, organized, and welcoming studio environment
- Support instructors, practitioners, and management with day-to-day operations
- Complete administrative tasks and ensure accurate client records
- Assist with opening and closing procedures as required
Qualifications Required
- Friendly, positive, and dependable
- Strong customer service and communication skills
- Highly organized and detail-oriented
- Comfortable learning and using technology and booking software
- Professional and confident communicating in person, over the phone, and by email
- Ability to work independently while also contributing to a team environment
Preferred
- Experience with JaneApp and/or Mindbody is mandatory to be considered.
- Experience in hospitality, customer service, fitness, wellness, or healthcare settings
- Comfortable using Microsoft Excel and Google Workspace
- Experience processing payments and handling billing inquiries
- Experience with direct billing is considered an asset
- Passion for health, wellness, fitness, and helping others
Current Schedule Requirements
(Schedule may expand as the studio grows.)
- Thursday: 4:00 PM – 8:00 PM
- Saturday: 9:00 AM – 1:30 PM
Additional shifts may become available for vacation coverage, special events, and future growth opportunities.
Compensation & Perks
- Paid position
- Complimentary Pilates, Yoga, and Wellness Classes
- Complimentary access to Red Light Therapy and Recovery Tools
- Discounts on Personal Training, Osteopathy, Massage Therapy, and other wellness services
- Access to wellness assessments, including 3D Body Scans and Wellness Score Assessments
- Supportive, positive, and team-oriented work environment
- Opportunities for growth within a rapidly expanding wellness company
How to Apply
To be considered for this position, please email your resume and a brief introduction about yourself to: [email protected]
Please note: Applications submitted through Indeed alone will not be considered. To complete your application, you must email your resume directly.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Part-time, Fixed term contract, Freelance
Pay: From $17.85 per hour
Work Location: In person
