Hey there car enthusiasts! Are you ready to kick your automotive sales career into high gear? Look no further than Applewood Auto Group! We are currently seeking a positive and motivated Automotive Sales Consultant to join our team at Port Hardy Ford. As a Sales Consultant, you will have the opportunity to work with an amazing team to provide top-notch customer service and help clients find the dream car they've been searching for.
Why Port Hardy?
Port Hardy is a municipality in British Columbia, Canada, located on the north-east end of Vancouver Island. Port Hardy has a population of just over 4,100 and is best known for having excellent access to various outdoor activities like kayaking, caving, scuba diving, nature viewing, surfing, saltwater rapids, fishing, and camping. So, if you're an outdoor enthusiast with a need for a quieter, more peaceful environment than the hustle of a larger city, consider joining our team in beautiful Port Hardy.
Roles & Responsibilities
- Customer Service: Sales Advisors must provide excellent customer service to potential car buyers. This includes taking the time to understand their needs, providing accurate information about vehicles, and addressing any questions or concerns they may have.
- Vehicle Sales: The primary responsibility of a Sales Advisor is to sell cars. This involves understanding the features and benefits of different vehicles, negotiating pricing and financing options, and closing the deal in a way that is favorable to both the customer and the dealership.
- Relationship Building: Successful Sales Advisors build strong relationships with their customers to earn their trust and loyalty. This includes following up after the sale to ensure customer satisfaction and encouraging repeat business through referrals and other marketing efforts.
- Administration: Sales Advisors are responsible for completing all necessary paperwork and documentation related to vehicle sales. This includes processing contracts, registering vehicles, and performing other administrative tasks to ensure that each sale is complete and accurate.
- Product Knowledge: Sales Advisors must have a deep understanding of the vehicles they are selling, including the latest features, options, and technology. This allows them to provide accurate and reliable information to customers and answer any questions they may have about the vehicles they are considering.
- This position will be expected to perform other duties as assigned by management.
- Sales Volume: This measures the number of cars sold by the Sales Advisor over a given period of time.
- Conversion Rate: This measures the percentage of potential customers who actually purchase a car from the Sales Advisor.
- Customer Satisfaction: This measures how satisfied customers are with the Sales Advisor's service, including their responsiveness, product knowledge, and overall experience.
- Lead Response Time: This measures how quickly the Sales Advisor responds to incoming leads and inquiries from potential customers.
- Time to Close: This measures how long it takes the Sales Advisor to close a sale, from the initial contact with the customer to the final purchase.
What we need from you:
- Customer service focused attitude (Being able to find a way to say YES!)
- Strong customer service, phone skills, and a professional Email etiquette.
- Possess strong organizational, follow-up, and paper-flow handling skills.
- Quick thinker and learner, ability to multitask.
- Positive, flexible, and process-oriented.
- Organized, Self-motivated, enthusiastic, and detail-oriented.
- Professional and confident attitude, strong time management skills.
- Proficiency in multiple languages
Why should you work for Applewood?
- Excellent compensation package(s) and RRSP options
- We stand out from the rest because we are TRULY PASSIONATE about cars!
- 10 dealerships and counting to work alongside and grow with
- Group events, Applewood Family Day, Xmas party, BBQs, and more
- We support local communities, sports teams, and charities.
Our core values
Best-in-Class Experience: We are committed to delivering a Best-in-Class experience to every team member and client that walks through our doors.
Find a Way to Say Yes: We take full ownership, embracing the responsibility to “Make Things Better.”
Team Beats with One Heart: We are a close-knit group of professionals working towards the same goal of driving excellence in everything we do.
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program
- 10 hour shift
- 8 hour shift
- Day shift
Supplemental pay types:
Ability to commute/relocate:
- Port Hardy, BC: reliably commute or plan to relocate before starting work (required)
- sales: 1 year (preferred)