Join Atlantic Canada's leading audiovisual integration company.
Backman Vidcom is looking for a highly organized and proactive individual to help keep our projects and service department running smoothly.
If you enjoy coordinating people, solving problems, and making sure nothing falls through the cracks, this could be the perfect opportunity.
This is a fast-paced role where no two days are the same. You'll work closely with our project managers, technicians, suppliers, and customers to ensure projects are completed successfully and service requests are handled efficiently.
What You'll Do
Service Coordination
- Schedule service technicians for customer calls
- Create and manage service tickets
- Coordinate emergency and scheduled service requests
- Communicate with customers regarding appointments and service status
- Assist with service invoicing and documentation
- Ensure service requests are completed in a timely manner
- Fill in scheduling of projects when Scheduling Coordinator away
- Support Project Managers throughout the life of a project
- Coordinate subcontractors and supplier deliveries
- Prepare project documentation
- Assist with project administration
- Maintain accurate project information within our business systems
Office Duties
- Maintain office supplies and coordinate maintenace issues
- Admin support for management team
We're Looking For Someone Who Is
- Highly organized and detail oriented
- Excellent at managing multiple priorities
- A strong communicator, both written and verbal
- Calm under pressure and able to adapt to changing priorities
- Customer focused with excellent problem-solving skills
- Comfortable learning new software systems
- Proficient with Microsoft 365, particularly Outlook and Excel
- Experienced and proficient in Copilot
- A collaborative team player who enjoys helping others succeed
Experience in project coordination, scheduling, construction, electrical, technology, service dispatch, or office administration would be considered an asset.
Why Join Backman Vidcom?
- Competitive salary
- Health and dental benefits
- RRSP matching program
- Professional development opportunities
- Supportive and collaborative team environment
- Opportunity to work on exciting projects across Atlantic Canada in healthcare, education, government, and corporate environments
If you're someone who enjoys bringing order to busy days, coordinating people and resources, and helping projects succeed, we'd love to hear from you.
Pay: $20.00-$30.00 per hour
Application question(s):
- What is your immigration status in Canada
Work Location: In person
