At VA, you'll play a key role in ensuring the smooth flow of our transportation and warehouse operations.
From coordinating shipments and supporting drivers to working closely with warehouse teams and customers, you'll be at the center of the action every day.
If you're organized, solution-oriented, and thrive on keeping operations running efficiently, you'll find a rewarding career with a growing company that values teamwork, innovation, and operational excellence.
Why join VA? Because we take care of our people:
- Be protected when it really counts—comprehensive group insurance
- Don’t lose your seniority! We recognize your experience when it comes to vacation weeks
- 5 sick days per year and 12 statutory holidays to take care of yourself and your family
- Day shift, Monday through Friday—enjoy your evenings and weekends!
- A friendly, approachable, and dynamic team
- Fuel up ! Free coffee !
Your Day-to-Day Role As a Dispatcher, you’ll be at the heart of the action:
- Prepare shipping documents, verify orders, and coordinate with transportation teams.
- Track incoming and outgoing trailers
- Ensure all pallets are properly labeled and sent to correct destinations to prevent discrepancies.
- Communicate with warehouse staff to maintain workflow and operational efficiency.
- Prepare and verify shipping manifests, bills of lading, and customs documentation.
- Cross-check cargo weight, dimensions, and contents against packing lists and purchase orders.
- Identify discrepancies like overages, shortages, or damages and communicate with internal stakeholders.
- Utilize warehouse and inventory management software AS400 to update shipment statuses in real time.
- Ensure all cargo shipments comply with transportation, safety, and Canadian regulations
- Responsible for overall productivity within the designated team - ensuring timely and accurate picking, packing and shipping of orders. Ensure products are stored, picked, and shipped in compliance with company quality standards, including correct labelling.
- Manage and coordinate operational activities to ensure the required level of service is provided to the customer.
- Operate and oversee the proper use of warehouse equipment such as forklifts, hand-held scanners.
- Implement and enforce health and safety guidelines to maintain a safe working environment, reporting any safety incidents, near misses, or equipment malfunctions in a timely manner.
- Conduct team briefings as required and ensure effective communications across teams.
- Maintain daily contact with the relevant Account Manager to ensure any updates or end of day issues are addressed
- Communicate issues/information to the Manager e.g. delivery schedules, warehouse accuracy, or general warehouse queries
- Ensure all team members are aware of the standard of performance required and pro-actively manage day to day performance and conduct issues with the support of local management
- Resolve any arising problems or complaints.
- Maintain metrics and analyze data to assess performance and implement improvements.
- Perform other duties as assigned by the supervisor or manager
What we’re looking for
- High school diploma or equivalent
- 2 to 5 years of experience in dispatching within the trucking industry
- Proficiency with computer tools (ISAAC, AS400 — a plus)
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Available to work on-site, 5 days/week (starting between 7 a.m. and 8 a.m.)
- Flexibility to work varying shifts, including weekends and holidays
- Ability to lift and move packages up to 50 pounds
We are looking for someone who :
- Enjoys solving problems quickly
- Enjoys a fast-paced environment where no two days are alike
- A strong attention to detail and ability to accurately record information
- Excellent communication and interpersonal skills
- Ability to work well under pressure and meet deadlines
- Knowledge of shipping and logistics procedures
Job Types: Full-time, Permanent
Pay: $60,000.00-$75,000.00 per year
Benefits:
- Casual dress
- Commuter benefits
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- What are your salary expectations for the position ?
Language:
Work Location: In person
