Receptionist & Administrative Assistant (Non-Medical)
Company: Max Immunity Clinic Inc. (Wellness Clinic)
Location: Highway 7 and Warden, Markham, Ontario (On-site)
Schedule: Tuesday to Saturday, Full-time
About Max Immunity Clinic
Max Immunity Clinic is a wellness clinic focused on helping clients feel their best through personalized services such as IV drips, regenerative treatments, and a high-touch experience. We’re looking for a friendly, organized Receptionist & Administrative Assistant to be the first point of contact for clients and to support daily clinic operations. No medical background is required.
Key Responsibilities
Front Desk & Client Experience
- Welcome clients in-person and manage a warm, professional check-in/check-out experience
- Answer calls, texts, emails, and inquiries promptly and politely
- Confirm appointments, send reminders, and manage rescheduling/cancellations
- Handle basic client questions (services, availability, general policies) and escalate when needed
- Maintain a clean, calm, and organized reception area
Administrative Support
- Support the team with daily admin tasks and internal coordination
- Maintain accurate client records (basic data entry, no clinical tasks)
- Process payments, issue receipts/invoices, and track daily transactions
- Assist with inventory/stock checks for front-desk supplies (forms, retail items, etc.)
- Coordinate basic vendor orders and deliveries (as needed)
Clinic Operations
- Follow clinic procedures for privacy and professionalism
- Help the clinic run smoothly by staying proactive, organized, and detail-oriented
- Support special projects (light marketing support, printing materials, organizing files, etc. optional based on skills)
Requirements
- No medical background required
- 1+ year experience in reception, customer service, hospitality, or administrative support (preferred)
- Strong communication skills (in-person, phone, email/text)
- Comfortable using basic tech: scheduling tools, Google Workspace/Microsoft Office, Stripe POS/payment terminals
- Professional, reliable, and punctual
- Friendly, calm under pressure, and great at multitasking
- Experience in a wellness clinic, spa, beauty clinic, or hospitality setting
- English and Mandarin
Nice to have
- Basic social media Instagram, Facebook and LinkedIn /Canva skills for small clinic tasks
What You’ll Get
- Stable Tuesday–Saturday schedule
- Supportive team and positive environment
- Opportunity to grow with a new clinic
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Language:
- English (required)
- Mandarin (required)
Work Location: In person
