Job Summary
Join our dynamic healthcare team as a Medical Office Assistant / Specialist Secretary specializing in Gastroenterology and Hepatology. In this vital role, you will be the cornerstone of efficient clinic operations, providing exceptional patient care and administrative support. Your energetic approach will ensure smooth scheduling, accurate documentation, and compassionate patient interactions, all while maintaining a high standard of professionalism. This position offers an exciting opportunity to contribute to specialized medical services in a fast-paced, rewarding environment. The clinic is due to open September 2026 - with clinical responsibilities starting mid September.
Duties
- Manage patient appointments, confirmations, and follow-up schedules with enthusiasm and precision.
- Prepare and organize patient charts, medical records, and documentation to ensure seamless clinic flow.
- Assist healthcare providers with clinical tasks such as medication administration and patient care procedures under supervision.
- Answer patient inquiries via phone or in person, providing clear information about appointments, procedures, and follow-up care.
- Coordinate with other departments to facilitate diagnostic tests, referrals, and treatment plans efficiently.
- Maintain accurate medical terminology usage in all documentation and communication.
- Communicate Colonoscopy prep instructions clearly and sympathetically to patients.
- Manage EMR chart updates, track incoming lab/imaging/pathology reports, and liaise with referring primary care physicians.
- Maintain a warm, welcoming environment for patients undergoing complex GI workups.
Requirements
- Proven hospital or clinical experience demonstrating familiarity with medical office operations.
- Strong knowledge of medical terminology relevant to gastroenterology and hepatology, with an understanding of procedural workflows.
- Experience in patient care activities, including assisting with procedures or medication administration.
- Excellent organizational skills with the ability to multitask effectively in a busy healthcare setting.
- Ability to communicate clearly and compassionately with diverse patient populations.
- Basic understanding of medication safety protocols and administration procedures.
- Proficiency in electronic health records (EHR) systems - specifically Accuro and general office software.
Join a new specialist practice today!
Pay: $22.00-$27.00 per hour
Benefits:
- Casual dress
- On-site parking
Experience:
- Administrative: 3 years (preferred)
Work Location: Hybrid remote in Guelph, ON N1H 3R3
