PREAMBLE
As a leading senior’s residence and provider of senior’s continuing care services and programs, Canterbury Foundation (the “Foundation”) shares with seniors the “Promise of Home”. Person-centered care is the foundation for all we do in providing safe, quality care and other human services. We provide a home where seniors experience peace of mind and feel like family. All persons are treated with dignity and respect in every interaction. Working for Canterbury Foundation requires that employees exhibit the highest standards of personal behavior and ethics in every interaction that instill confidence and trust and not bring the Foundation into disrepute. The honesty and integrity of Canterbury Foundation demands the impartiality of employees in the conduct of their duties.
POSITION SUMMARY
Reporting to the Manager of Health Services, the Clinical Coordinator will ensure the best possible care is provided to the residents and provide supervision to the Home Care Aids (HCA) as it relates to hiring, performance and workload. The Clinical Coordinator is expected to have a high level of interaction with seniors, families, and the Health Services leadership team, ensuring the execution of care plans, HCA competencies and the compliance to policies and healthcare standards. The Clinical Coordinator will ensure care needs are exceeded and appropriate. This position will be a champion of Resident and Family Centered Care; personal preferences are met whenever possible. Standards of practice for HCAs will be assessed by the Clinical Coordinator in collaboration with the Staff Educator, RNs and LPNs, and recommendations for training, corrective action, and implementation of safe practices will be implemented in collaboration with the Manager, Nursing, Staff Educator and the Director, Health Services.
KEY RESPONSIBILITIES
I. HEALTH, SAFETY AND WELLNESS
- Committed to knowing, understanding, and reviewing your workplace hazards as identified by your Workplace Hazard Assessment, Joint Workplace Health and Safety Committee and as outlined in Canterbury Foundations Policies and Procedures.
- Participates in making the workplace a safe environment for staff and residents by reporting unsafe conditions, knowing your rights as an employee to refuse unsafe work, and by participating in training, events, and committees.
- Wear appropriate personal protective equipment, footwear and apparel for your role and responsibility for your workday (being mindful of hazards approaching and leaving the workplace).
II. JOB DUTIES AND RESPONSIBILITIES
- Oversee direct nursing care within the regulations and guidelines of the College of Licensed Practical Nurses (CLPNA).
- Participate, analyze and recommend mandatory staff education, and meetings as determined by Human Resources, best practice, nursing protocol, and policies and procedures.
- Evaluate and analyze care provided and make recommendations for staff training.
- Supervise and support HCAs with critical attention given to residents living with dementia.
- Conducts Human Resource activities including recruitment, hiring, performance management, performance appraisals and reviewing Leave Requests for approval or rejection.
- Actively supports, promotes and implements the mission, vision, values, standards and strategic directions of Canterbury.
- Work collaboratively with the nursing staff, homecare, physicians, and other care support providers.
- Facilitate and coordinate communication between residents, family members, nursing staff, pharmacy, physicians and AHS Homecare case managers.
- Complete nursing assessment and communicate changes to a resident’s health condition to the relevant departments (i.e. Nursing, Activities, Dietary, and Reception).
- Attend and participate in the resident/family care conferences.
- Work with the RN in the processing, transcription, and verification of physician orders.
- Complete nursing assessments for prospect residents.
- Assist in the nursing department’s compliance with Continuing Care Health Services Standards and Accommodation standards, recognizing potential deficiencies and areas for improvement.
- Participates in committees, initiatives, and projects.
- Performs and participates in routine audits and inspections.
- Provide oversight to the billing and reconciliation of Alberta Health Services Home Care contact billing.
- Provide guidance and supervision to the Unit Clerk that enters AHS Homecare contract billing.
- Acts as a back up to the Manager, Nursing when they are on a leave.
- Other duties as assigned.
QUALIFICATIONS
- Completion of an accredited Licensed Practical Nursing Program and registered with the College of Licensed Practical Nurses of Alberta and is in good standing.
- Active First Aid/CPR Certificate.
- One to three years’ experience in health care with seniors focus on providing care for adults in a specialized geriatric (chronic health needs), dementia or palliative setting.
- One to three years supervisory role leading a large team of Healthcare Aides in a seniors’ facility.
- Experience and familiarity in education and training as it relates to HCA scope of work and Competencies is considered an asset
- Utilize critical thinking, problem solving, and decision-making skills to provide competent, resident and family centered care.
- Proficient in using Point Click Care.
COMPETENCIES
- Demonstrated professional maturity.
- Ability to take initiative.
- Detail oriented.
- Ability to demonstrate flexibility.
- Ability to adapt to changing situations.
- Demonstrated commitment to quality improvement.
- Excellent communication skills, written and oral.
- Demonstrated problem solving skills.
- Conflict resolution skills.
- Demonstrated commitment to service excellence.
- Strong evidence of relationship-building, ability to work collaboratively.
- Proven ability to thrive in a challenging, dynamic, complex environment.
- Ability to leverage diversity in the workplace as it relates to resident care and interpersonal interactions.
- Compassionate and caring attitude.
- Speaks and writes English fluently.
Job Types: Full-time, Permanent
Benefits:
- Commuter benefits
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Application question(s):
- Are you legally entitled to work in Canada?
Licence/Certification:
- LPN CLHA registration? (preferred)
Work Location: In person
