Parts Correspondent
We are a solutions-driven, customer-focused provider of aggregate and material handling equipment. We are looking for customer-focused, self-starting individuals to join our team and make a difference. If that sounds like you, join Tyalta Industries Equipment team today!
About Tyalta Industries Inc.:
Tyalta Industries Inc. provides material handling equipment in the aggregate waste and recycle industry. As a full-service dealership, we provide excellence in Sales, Rentals, Parts, Shop & Field Service, and Specialized Transportation for all the equipment lines that Tyalta carries. We are continually striving to create better and more advanced solutions as well as provide the highest quality service.
We are growing and need talented professionals to drive our vision to create positive experiences for our customers.
Position Summary:
Are you a parts person that thrives on getting the right part, at the right time and at the right price to satisfy your internal and external customers? Working for the Canadian leader in material handling as a Parts Correspondent you would need to be highly responsive by accomidating a large volume of requests from our field technicians, our service shop, sales representative, and external customers. You would use your mechanical parts knowledge to source and secure parts to service our customer base in Western Canada to keep their equipment running.
How You’ll Make an Impact
Parts Technition directly impacts inventory availability, parts flow to the shop and customers for the repair of equipment. Purchasing parts at competitive prices directly impact our margins and profits and providing parts in a timely and efficient manner directly impacts our customers productivity.
- Ensure the accurate parts inventory within the warehouse.
- Monitoring the efficiency of shipping and receiving.
- Ensure that parts are organized on time, and that inventory is optimal for use in the shop and by Road Service Technicians.
- Manage all incoming parts calls, e-mails, and faxes on time.
- Research parts numbers for technician’s shop work orders and customers.
- Handle all technical inquiries from factories.
- Manage the entire administrative portion of tasks such as entering orders, managing warranty documents, preparing quotes and purchase orders.
- Ensure correct parts pricing and communicate changes
- Manage the full process of the back-ordered system including, obtain delivery dates on items, update the system with backorder dates and inform technicians of back-ordered items from vendors.
- Complete weekly and monthly billings and replenishments of consignment inventories
- Code all invoices as per purchases made by department ensuring receipt of items and accuracy
- Maintain a clean and tidy work area and warehouse
- Perform annual parts inventory.
- Additional task related to the position from time to time
What You’ll Bring to the Table
- Minimum 3 years of related parts experience – highly preferable within the aggregate and material processing industries.
- Secondary education in the Parts Field is required
- Excellent time management skills, with the ability to multitask and meet deadlines.
- Proficient in Microsoft applications, particularly Excel; strong computer and communication skills, and attention to detail.
- Strong attention to detail and ability to follow through
- Must have the ability to work independently, be self-motivated and proactive
- Excellent communication and a well-defined sense of diplomacy, including conflict resolution skills.
- Excel at building and maintaining long-term relationships with key business partners
Additional Qualifications
Education Certificates & Designations
- High School is required
- Post-secondary education
Skills Achieves Results, Accuracy and attention to detail
- Business Knowledge and Improvement
- Identify Solutions
- Strong Knowledge of External/Industry Activity
- Collaborates with Others
- Maintains Productive Relationships
- Works Effectively with Others
- Committed to Customers
- Anticipates Customer Needs
- Balanced and Proactive Attitude
- Creates Client Loyalty
- Customer Service
- Develops and Maintains Relationships
- Respectful Engagement
- Responsiveness
- Sound Decision Making Based on Facts
- Communicates Effectively
- Clear and Concise (oral and written communication)
- Communicates with Confidence
- Patience and Tact
- Other, Advanced skills in Microsoft Office
- Work Experience, 3 Years - Related Experience
What We Offer:
- Pay increases for strong performers.
- Overtime Pay: After 8 hours each day and 44 hours per week
- Full Benefits Package: Our benefits provider covers dental, vision, health care, prescription medication, and life insurance. All benefits kick in after you surpass 90-day probation period.
Job details
Job Types: Full-time, Permanent,
Shift and schedule
- 8-10 hour shift
- Monday to Friday
- Overtime
Work Location:
In person at 613 McCool Street Crossfield Alberta T0M 0S0
How To Apply:
Please submit your resume and a cover letter highlighting your relevant experience, qualification, and references. Check out our website for more information on our organization at: www.tyalta.com Thank you in advance to all applicants for their interest in this position. However, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $35.00-$40.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Flexible language requirement:
Work Location: In person
