About F45:
F45 is a leading fitness community known for our dynamic and effective group workouts. We aim to inspire and support our members in achieving their fitness goals through innovative training programs and a supportive community atmosphere.
Job Description:
We are looking for an energetic, people-oriented, and sales-driven individual to join our team as a Membership Consultant & Coach. This hybrid role combines membership sales, member engagement, coaching, and light operational responsibilities.
If you are passionate about fitness, enjoy connecting with people, and want to be part of a growing business, we’d love to hear from you.
Position Overview
As a Membership Consultant & Coach, you will play a key role in growing our membership base, supporting member retention, delivering an outstanding member experience, and coaching group fitness classes.
This position is ideal for someone who enjoys both fitness coaching and business development.
Key Responsibilities:
Membership Sales & Lead Management
- Follow up with new leads through phone calls, text messages, email, and social media inquiries.
- Book prospects into trial classes and consultations.
- Conduct studio tours and membership presentations.
- Convert trial members into long-term memberships.
- Maintain accurate lead notes and follow-up activities in CRM systems.
- Assist with referral campaigns, promotions, and community outreach.
Member Experience & Retention
- Welcome new members and provide onboarding support.
- Build strong relationships with members and help create a positive studio culture.
- Conduct member check-ins and retention follow-ups.
- Support studio events and community-building initiatives.
Coaching Responsibilities
- Coach F45 group fitness classes according to F45 standards.
- Demonstrate exercises and provide movement corrections.
- Motivate members and create a high-energy training environment.
- Ensure member safety and proper exercise technique.
- Assist with class setup and equipment organization.
Studio Operations Support
- Assist with daily studio operations and administrative tasks.
- Help maintain studio cleanliness and presentation standards.
- Support scheduling, communication, and team initiatives as required.
- Willingness to work flexible hours, including weekends and holidays
Qualifications:
Required
- Passion for health, fitness, and helping people succeed.
- Strong communication and interpersonal skills.
- Sales, customer service, or hospitality experience.
- Ability to work independently and as part of a team.
- Comfortable making outbound calls and following up with leads.
- Positive, professional, and solution-oriented attitude.
- Exemplary Professionalism
- Enthusiastic and energetic personality
- Excellent customer service and communication skills
- Strong problem-solving skills and reliable
- Commitment to creating a supportive, encouraging and exciting workout environment
Preferred
- Group fitness coaching experience.
- Personal Training Certification, Group Fitness Certification, or equivalent.
- Previous experience in fitness, sales, membership, or customer service roles.
- Familiarity with CRM systems and lead management processes.
What We Offer
- Competitive hourly wage plus sales incentives and bonuses.
- Ongoing sales and coaching training.
- Complimentary F45 membership.
- Career growth opportunities within studio leadership.
- Supportive team environment.
- Opportunity to make a real impact on members’ health and fitness journeys.
Job Structure:
- Job Type: Part-Time/ Full -Time
- Expected hours: start from 20 hrs per week
- Morning, evening, and weekend availability preferred.
- Flexible scheduling based on studio needs.
Schedule:
Flexible to work morning, evening and weekend shifts
On call
Benefits:
- Gym membership
- Store discount
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)
Experience:
- personal training: 1 year (preferred)
Licence/Certification:
- Certified Personal Trainer (preferred)
Work Location: In person In studio
Why Join F45 Signal Hill?
At F45 Signal Hill, we believe fitness changes lives. We’re building a team of motivated individuals who are passionate about creating an exceptional member experience while growing a thriving fitness community.
If you’re ready to combine your passion for fitness with sales, coaching, and business growth, we would love to hear from you.
Apply today and become part of the F45 Signal Hill team!
Job Types: Full-time, Part-time
Pay: From $2,000.00 per month
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your earliest available for an interview?
How many work hours are you looking for, part-time or full-time?
What is your earliest available start date?
What is your current work availability (days and time ranges)?
Experience:
- personal training: 1 year (preferred)
Licence/Certification:
- Certified Personal Trainer (preferred)
Work Location: In person
