PICKING TEAM LEAD
Location: Halton Hills, ON
Schedule: Monday to Friday
Shift: Days (6:00am – 2:30pm)
Job Type: Full-Time, Permanent
About QRC Logistics
QRC Logistics is a proudly family-owned transportation and logistics company based in the Greater Toronto Area. What began as a small courier company providing rush deliveries throughout the GTA has evolved into a full-service transportation, warehousing, and distribution provider serving customers across Ontario.
Today, QRC provides:
- LTL transportation through our fleet of 5-ton trucks equipped with tailgates
- Full truckload transportation services
- Overnight delivery solutions
- Time-critical rush delivery services
- Warehousing, storage, and pick-and-pack operations
- Retail distribution expertise
- National transportation and distribution partnerships
At QRC Logistics, we pride ourselves on being innovative, accountable, flexible, and responsive while delivering exceptional service to our customers.
Position Overview
QRC Logistics is seeking an experienced Picking Team Lead to join our growing 3PL warehouse operation in Halton Hills.
The successful candidate will be responsible for leading a team of Order Pickers and temporary flex staff within a high-volume distribution environment. This role plays a critical part in ensuring customer orders are picked accurately, efficiently, and on time while maintaining operational KPIs, inventory integrity, and safety standards.
This position is ideal for an individual who enjoys leading by example, coaching employees, driving performance, and supporting a fast-paced operation.
Key Responsibilities
Team Leadership & Employee Development
- Lead, coach, and motivate a team of warehouse associates and temporary staff.
- Assign daily workloads and monitor team performance throughout the shift.
- Conduct start-of-shift meetings and communicate operational priorities.
- Provide ongoing coaching, training, and performance feedback.
- Support onboarding and training of new employees.
- Monitor attendance and communicate staffing concerns to management.
- Act as the first point of escalation for operational and employee-related issues.
Operational Leadership
- Ensure customer orders are picked accurately, completely, and within required service levels.
- Monitor productivity, quality, and operational performance throughout the shift.
- Support achievement of departmental KPIs including productivity, accuracy, and on-time fulfillment.
- Identify operational bottlenecks and implement corrective actions.
- Ensure compliance with customer requirements, operational procedures, and warehouse standards.
Inventory & Quality Control
- Support inventory accuracy by ensuring proper picking, scanning, and transaction processing.
- Investigate inventory discrepancies, mis-picks, shortages, and damages.
- Work closely with Inventory Control and Operations teams to resolve inventory-related issues.
- Ensure accurate documentation of operational adjustments and corrections.
Safety & Equipment Oversight
- Promote and enforce a strong safety culture throughout the operation.
- Ensure employees follow all company safety policies and procedures.
- Monitor proper use of warehouse equipment, RF scanners, and material handling equipment.
- Maintain clean, organized, and safe work areas.
- Report equipment concerns and coordinate repairs when required.
Reporting & Continuous Improvement
- Monitor operational metrics and productivity trends.
- Assist with reporting related to accuracy, productivity, staffing, and service levels.
- Participate in process improvement initiatives focused on efficiency and quality.
- Provide recommendations to improve workflow, staffing utilization, and operational performance.
Qualifications
- Minimum 3 years of warehouse or distribution experience.
- Previous leadership experience in a warehouse, logistics, manufacturing, or distribution environment.
- Experience working within a 3PL environment is considered a strong asset.
- Strong knowledge of RF scanning, warehouse operations, and inventory control processes.
- Demonstrated leadership, coaching, and team-building abilities.
- Strong communication and conflict-resolution skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Proficiency with Microsoft Office and warehouse management systems.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift up to 50 lbs when required.
- Comfortable working in an active warehouse environment.
Why Join QRC Logistics?
- Family-owned and operated company with a strong team culture.
- Stable and growing organization.
- Opportunities for career growth and advancement.
- Fast-paced environment where your leadership directly impacts operational success.
Recruitment Process
QRC Logistics is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request for candidates participating in all aspects of the selection process.
Applications are initially reviewed by Human Resources and hiring managers to assess qualifications, experience, and alignment with the requirements of the position. All employment decisions are made by qualified individuals and are not based solely on automated decision-making systems.
Only candidates selected for an interview will be contacted.
Equal Opportunity Employer
QRC Logistics is an equal opportunity employer and is committed to fostering a diverse, equitable, and inclusive workplace.
We welcome applications from all qualified individuals regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, or any other characteristic protected by applicable legislation.
Accommodations are available throughout the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).
Privacy Statement
Personal information submitted during the recruitment process will be collected, used, and disclosed solely for the purpose of evaluating employment opportunities with QRC Logistics and will be handled in accordance with applicable privacy legislation.
Pay: $24.00-$26.00 per hour
Work Location: In person
