Job Summary
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service while managing administrative tasks efficiently. This role requires a friendly demeanor, strong organizational skills, and proficiency with office technology to support smooth daily operations in a fast-paced environment.
Responsibilities
- Greet visitors and clients in a courteous and professional manner, ensuring a positive first impression
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Manage appointment scheduling and coordinate calendars using Microsoft Office and Google Workspace tools
- Perform data entry and maintain accurate records using QuickBooks and other office software
- Handle incoming and outgoing correspondence, including filing, photocopying, and scanning documents
- Assist with administrative duties such as proofreading, organizing files, and maintaining office supplies
- Support customer service efforts by addressing inquiries and providing information about services offered
- Maintain a clean and organized front desk area to promote a welcoming environment
- Support bookkeeping tasks related to billing or invoicing as needed in QuickBooks or similar platforms
Skills
- Proven experience with office administration, clerical work, or reception duties
- Strong computer skills including proficiency with Microsoft Office (Word, Excel), Google Workspace, and data entry software
- Familiarity with QuickBooks for bookkeeping and invoicing tasks
- Excellent phone etiquette and customer service skills for handling inquiries professionally
- Organizational skills with the ability to multitask efficiently in a busy setting
- Attention to detail for proofreading documents and managing records accurately
- Experience with multi-line phone systems and front desk operations preferred
- Ability to handle administrative responsibilities such as filing, scheduling, and basic bookkeeping tasks
- Prior medical or dental office experience is a plus but not required; relevant experience in customer support or administrative roles is valued
This position offers an opportunity to be an integral part of our team by providing outstanding service while supporting daily administrative functions. We value professionalism, efficiency, and a friendly attitude in our staff.
Job Type: Full-time
Pay: From $17.60 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
