Role accountabilities
- Execute defined solutions to meet Client expectations
- 8:30am - 5pm shift
- Grow and enhance the front-end relationship with clients in the assigned portfolio.
- Identify and foster profitable growth within the assigned client portfolio.
- Enter all orders, record shipping details and updates accurately and in a timely manner
- Negotiate and coordinate scheduling for Carrier Partners in service of client orders
- Provide accurate rates to clients that are reflective of market rates, services provided, and geographies travelled utilizing the resources available in Fleet Manager Pro.
- Regularly correspond with the Client to follow up on freight movements, solve complex service issues, address inefficiencies, and recommend opportunities for further growth and development of the client relationship.
- Extreme ownership of track & trace for assigned client orders; ensure tracing board is clear and updated at the end of every shift
- Approve accessorial charges and invoices issued on behalf of common carriers
- Proactively communicate all freight acquisitions to the Innovation Lead
- Cross train to ensure complete service continuity during absences
Education, skills & attributes required
- 2-3+ Years Experience – Client Relations
- 1-2 Years Experience – Brokerage & Carrier Relations
- 2-3+ Years Experience – Transportation & Logistics Industry
- Exceptional Oral & Written Communication Skills
- Detail Oriented
- Proficiency in Microsoft Office
- Strong understanding of the geography of Canada & USA required
- Ability to work both independently and in a team environment
One Reimer Advantage is committed to an inclusive and accessible recruitment process. Accommodations are available upon request for candidates taking part in all stages of the selection process. If accommodation is required, please advise if you are contacted to set up an interview.
Job Types: Full-time, Permanent
Pay: $23.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
