About Us
We are a well-established, full-service real estate brokerage in the Durham Region, supporting a dynamic team of residential real estate professionals. Our office is known for its collaborative culture, high standards of professionalism, and commitment to delivering exceptional, client-focused service.
We take pride in fostering a supportive and efficient environment where our agents can thrive, and where both clients and team members feel valued and well supported.
About the Role
Are you a motivated, detail-oriented professional looking for your next career opportunity? Do you take pride in delivering outstanding customer service and maintaining a high level of organization? If so, we’d love to hear from you.
We are currently seeking an experienced Office Manager to provide high-level administrative support to our office staff and management team, while ensuring the day-to-day operations of the office run smoothly and efficiently. This position reports directly to the Branch Manager.
Job Type: Full-time, Permanent
- Monday - Friday 9:00 am - 5:00 pm
Location: Pickering, ON
Salary: $50,000 annually
Duties & Responsibilities:
- Act as a key resource for agents, providing support and guidance for real estate-related web-based programs
- Provide administrative support to agents, including typing/drafting documents, responding to emails and assisting with completing missing documentation
- Prepare real estate documents (offers, amendments, waivers, etc.) using Webforms/TransactionDesk
- Brokerload, update and manage REALM listings, including processing price changes and terminations with the required signed documentation
- Organize and audit listing paperwork using Webforms/TransactionDesk
- Upload and update showing/offer instructions using BrokerBay
- Appointment bookings, confirmations and cancellations
- Empty the contents of the internal courier bag, page the appropriate agents and prepare the bag along with the accompanying list
- Create monthly reports (month end)
- Coordinate the monthly schedule based on part-time support staff availability
- Supervise, communicate with and document support staff performance
- Onboard and train new support staff as needed
- Provide orientation to new agents on administrative support services
- Assist the Branch Manager with preparing materials for meetings, workshops and special projects
- Act as a back-up for other positions as required, including phone and after-hours support
- Perform other duties as required
Skills & Qualifications:
- Real estate experience is required (2+ years preferred)
- Previous supervisory experience is an asset
- Superior customer service skills, including an excellent telephone manner
- Ability to multi-task and manage multiple requests simultaneously
- Strong ability to remain patient and calm under pressure
- Excellent organizational and time management skills
- Working knowledge of Microsoft Office (Word and Excel), Gmail, and Google Docs
- Comfortable working with technology, troubleshooting and learning new programs
- Ability to work effectively both independently and as part of a team
Benefits:
- On-site parking
- Cooperative and supportive office environment
- Opportunity to work with an established and reputable company
Should you be interested in this position, please apply with your resume and cover letter.
Thank you to all applicants for your interest, however, only qualified applicants will be contacted.
Job Types: Full-time, Permanent
Pay: $50,000.00 per year
Application question(s):
- How many years of Real Estate experience do you have?
Work Location: In person
