Description
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
We are looking for dynamic individuals with a passion for helping people to join our fast-paced Customer Service team. We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies.
Responsibilities:
- Coordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.
- Ensure carrier compliance with company policies and procedures
- Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction
- Communicate with brokers, carriers and the customers to resolve any discrepancies
- Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments, and solving any discrepancy of quality, quantity, and schedule.
- Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.
- Proactively communicate service risks to customers to provide proper resolution
Requirements
- Bachelor’s Degree or College Diploma in Logistics, Supply Chain Management and/or Business is required
- 1+ Year of experience in Supply Chain/Transportation industry is required
- Experience dealing with FTL shipments.
- Familiarity with North American geography
- Proficient in Microsoft Office Suite with the aptitude to learn new software quickly
- Problem solving and decision-making skills with the ability to work in a team environment
Benefits
- Competitive Salary
- Healthcare Benefit Package
- Employee Assistance Program
Pay: $50,000.00-$60,000.00 per year
Work Location: In person
