LA PETITE COLLINE & CHU LOO is a new-style Taiwanese restaurant infused with the warmth of Taiwanese hospitality. Our authentic Taiwanese dishes are crafted to make every guest feel as relaxed and comfortable as being at home, enjoying abundant and delicious meals together.
We offer a safe, inclusive, professional environment for you to grow. We also have great perks and discounts at our restaurant. We work and grow together as a team, and we take the time to offer great training and learning resources headed by our senior team.
If this sounds like a place you can be a part of please apply with your resume and your availability.
Job description:
Server Supervisor (外場主管)
- Oversee daily front-of-house operations to ensure smooth and efficient service.
- Lead, train, and supervise front-of-house team members, including servers, cashiers, and hosts.
- Maintain high standards of customer service and promptly resolve guest concerns or complaints.
- Coordinate staff scheduling and manage labor efficiency according to business needs.
- Monitor employee performance and provide coaching, feedback, and ongoing training.
- Ensure compliance with company policies, health and safety regulations, and food safety standards.
- Manage opening and closing procedures, including cash handling and daily reporting.
- Collaborate with kitchen and management teams to ensure seamless communication and service execution.
- Assist with inventory management, ordering supplies, and controlling operational costs.
- Support the implementation and maintenance of SOPs.
- Assist in planning and executing promotional campaigns, special events, and seasonal programs.
- Maintain a clean, organized, and welcoming dining environment.
Qualifications
- Minimum 2 years of experience in restaurant, cafe, or hospitality operations, with supervisory experience preferred.
- Strong leadership, communication, and problem-solving skills.
- Ability to thrive in a fast-paced and customer-focused environment.
- Excellent organizational and time management skills.
- Experience with POS systems, cash handling, and staff scheduling.
- Knowledge of food safety and workplace health regulations.
- Ability to work flexible schedules, including weekends and holidays when required.
- Self-motivated, reliable, and results-oriented.
Language Requirements
- Fluency in both English and Mandarin Chinese is required.
- Ability to communicate effectively with customers, team members, and management in both languages.
Pay: $19.00-$21.00 per hour
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Work Location: In person
