The Cashier/Keys Associate team member works in a fast-paced environment that involves constant interaction with customers. This position requires delivering friendly and courteous service while processing customer purchases efficiently and correctly. This role involves the operation of a computerized cash register. This is a position which will require the ability to work daytime and weekend shifts.
Customer Service:
- Smiles, make eye contact, greets and thanks customers.
- Directs customer to the location of requested items.
- Suggests value-added and related products to customers to ensure they get home with all they need.
- Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
- Handles multiple customers in an effective and efficient manner.
- Deals with challenging situations and conflict resolution in a professional manner.
Daily tasks will include but are not limited to:
- Operates cash register and all point of sales functions.
- Processes customer purchases efficiently, following standardized procedures.
- Accurately verifies merchandise quantities, descriptions and prices when processing customer purchases.
- Balances cash and is aware of amount of cash on hand.
- Maintains merchandise around the cash area and ensures that retail basics are executed efficiently
- Takes returns to stock product in respective department.
- Reports stolen and damaged goods to Management.
- Alerts management to security problems.
- Alerts the respective department on any customer inquiry or concern.
- Shares opinions and ideas on how to improve store success.
- Participates in meetings and all training as required; listens to feedback to improve their own abilities
- Uses professional language and maintains a professional appearance.
- Cutting keys on the key machine
- Light janitorial tasks
- Collecting carts as necessary
- Helping with customer carryout as needed
Requirements:
- Basic math and typing skills.
- Ability to work efficiently with computerized systems.
- Ability to work with minimum supervision.
- Experience in a customer service role and/or with a Canadian Tire store is considered an asset.
- Ability to operate a cash register
We thank all the applicants for their interest in employment with Canadian Tire; however please note that only those selected for interview will be contacted.
Job Type: Part-time
Pay: From $18.40 per hour
Benefits:
- Dental care
- Flexible schedule
- On-site parking
- Store discount
Work Location: In person
